Operational Excellence Analyst

3 weeks ago


Hull, Kingston upon Hull, United Kingdom Ventula Consulting Full time
Position Overview

Operational Excellence Analyst – Trade & Infrastructure

Ventula Consulting is seeking an Operational Excellence Analyst to enhance the overall efficiency of our client's operations by facilitating the simplification and standardization of their comprehensive business workflows.

The Operational Excellence Analyst will achieve this by assessing, designing, and evaluating existing business workflows to ensure that results are optimized and effective.

Key Responsibilities:

· Document existing business workflows through "AS-IS" Mapping and identify challenges associated with them.

· Evaluate workflow performance through Data Analysis.

· Investigate business workflows and determine root causes to support problem identification.

· Coordinate process enhancement initiatives and lead cross-functional workshops.

Preferred Qualifications:

· Possesses a Graduate Degree.

· Significant experience in Data Analysis and proficiency in Microsoft Excel.

· Strong focus on Customer Service.

· Experience in Workflow Analysis and Mapping.

· Familiarity with Project Management Methodologies (e.g., Prince, Agile, or Scrum).

· Excellent interpersonal abilities.

The Operational Excellence Analyst will collaborate closely with other Business Process Specialists and will report directly to the Head of Business Process Improvement.

This role offers a hybrid working arrangement, requiring onsite presence for part of the week.

The compensation for this position includes a competitive salary along with a comprehensive benefits package.



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