Business Analyst

2 months ago


Hull, Kingston upon Hull, United Kingdom University of Hull Full time

Applicants are expected to include a CV and covering letter

Applicants are expected to include a CV and covering letter

BENEFITS:

Up to 21% pension + 31 days holiday + bank holidays + relocation package

THE ROLE:

Business Analyst - Student Information Systems

IT SERVICES:

IT Services (ITS) forms a key part of the new Infrastructure Services Directorate, which comprises both the University Estates & Facilities Directorate and ITS themselves.

The Estates & Facilities Directorate supports and maintains the physical fabric and grounds of the University whilst the primary focus of ITS is to support, improve and transform the way IT is utilised across the University of Hull. The combination of these two services within the wider Infrastructure Services is intended to ensure that digital technologies and digitalisation become ubiquitous across the institution; part of the same fabric and environment providing a seamless digital experience across our whole estate.

ITS is currently organised into four functional groups:

  • IT Operations
  • Technology Services
  • Cyber Security
  • IT Projects

Technology Services, where this role will sit, is a new department within IT and is accountable for the ownership of the strategic platforms within the university. This new way of working for the university aims to drive consistency and governance around the continued iteration and development of technologies which span the entirety of the university. Examples include: the University's Data Exchange (UDX); Student Information Systems, ServiceNow, Salesforce and a new ERP.

Working closely with business stakeholders, the aim of the team is to support the business by aligning improvements and enhancements of the products in alignment with university objectives and goals.


As a business analyst, the post-holder will have a critical role in understanding, translating and supporting the delivery of these improvements, working closely with stakeholders of all levels to ensure value and return on investment.

DUTIES AND RESPONSIBILITIES:

The SITS Business Analyst is a vital role within the university, responsible for translating business requirements into efficient and effective solutions using the platform. This position involves close collaboration with stakeholders to understand their needs, streamline processes, and drive improvements. The ideal candidate possesses in-depth knowledge of IT service management, excellent analytical skills, and a proven track record in SITS implementations and projects.

The role plays a key part in enhancing operational efficiency and user experience. As such, strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential for success.


FOR MORE INFO:

Please see the attached job description

or

Contact Edward Stabler at

Further details:

Find out more about our roles and opportunities by following us on social media #HullUniJobs

HullUniJobs

JobsHullUni

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At the University of Hull, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UoH workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and women particularly for our Grade 9 and 10 roles.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

£46,974 to £54,395 up to 21% pension and up to £10000 relocation package 31 days holiday + bank holidays + flexible & hybrid working


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