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ServiceNow Developer
1 month ago
Our key Global client is looking for a ServiceNow Developer on a Permanent basis - Hybrid working - UK based only
Job Title: - ServiceNow Developer (ITSM, SPM, CSM, HRSD)
Duration: - Permanent
Location: - Hull (Hybrid twice in a week)
Salary – 55k + multiple Benefits
Industry – Public Sector
Job Description:
The post holder will:
- Integrate the platform with other enterprise systems and third-party applications, using the university’s data integration software, ensuring seamless data flow and process automation with the aim of increasing business productivity, efficiency and user experience
- Manage and resolve incidents, problems, and service requests related to the platform, ensuring optimal system performance and reliability
- Write and maintain scripts for business rules, client scripts, server scripts, and scripted web services to enhance platform functionality
- Maintain detailed documentation of configurations, customizations, and development work to facilitate troubleshooting, auditing, and knowledge sharing
- Collaborate with cross-functional teams, including IT support, business analysts, and stakeholders, to gather requirements and ensure that the solutions align with business objectives
- Work as a key part of a wider agile team, participating in team-based development, sprint planning, testing and deployment activities
- Provide training and support to end-users and administrators to ensure they can effectively use and manage ServiceNow applications
Qualifications and Skills:
- Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
- Strong knowledge of the appropriate platform architecture and modules
- Proficiency in JavaScript, Glide Script, and other scripting languages
- Experience with web technologies (HTML, CSS, REST, SOAP) and integration techniques
- IT service management (ITSM) processes and best practices
- Strong problem-solving and analytical skills
- Excellent communication and teamwork skills
- Platform specific certifications are a plus
- Strong experience and knowledge ITSM, SPM, CSM, HRSD modules of ServiceNow.
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