ServiceNow Developer

1 month ago

Hull, United Kingdom Hays Full time

Our key Global client is looking for a ServiceNow Developer on a Permanent basis - Hybrid working - UK based only


Job Title: - ServiceNow Developer (ITSM, SPM, CSM, HRSD)

Duration: - Permanent

Location: - Hull (Hybrid twice in a week)

Salary – 55k + multiple Benefits

Industry – Public Sector


Job Description:

The post holder will:

  • Integrate the platform with other enterprise systems and third-party applications, using the university’s data integration software, ensuring seamless data flow and process automation with the aim of increasing business productivity, efficiency and user experience
  • Manage and resolve incidents, problems, and service requests related to the platform, ensuring optimal system performance and reliability
  • Write and maintain scripts for business rules, client scripts, server scripts, and scripted web services to enhance platform functionality
  • Maintain detailed documentation of configurations, customizations, and development work to facilitate troubleshooting, auditing, and knowledge sharing
  • Collaborate with cross-functional teams, including IT support, business analysts, and stakeholders, to gather requirements and ensure that the solutions align with business objectives
  • Work as a key part of a wider agile team, participating in team-based development, sprint planning, testing and deployment activities
  • Provide training and support to end-users and administrators to ensure they can effectively use and manage ServiceNow applications


Qualifications and Skills:

  • Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
  • Strong knowledge of the appropriate platform architecture and modules
  • Proficiency in JavaScript, Glide Script, and other scripting languages
  • Experience with web technologies (HTML, CSS, REST, SOAP) and integration techniques
  • IT service management (ITSM) processes and best practices
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork skills
  • Platform specific certifications are a plus
  • Strong experience and knowledge ITSM, SPM, CSM, HRSD modules of ServiceNow.

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