Business Analyst

3 weeks ago

Hull, Kingston upon Hull, United Kingdom University of Hull Full time
Business Analyst - Educational Systems

Campus:
Hybrid/Hull

Faculty/Area:
Infrastructure Services

School/Department:
Technology Services

Subject Group/Team:
Student Information Systems

Salary:
£, to £, up to % pension and up to £ relocation package days holiday + bank holidays + flexible & hybrid working

Post Type:
Full Time

Applicants are expected to include a CV and covering letter

Benefits:

Up to % pension + days holiday + bank holidays + relocation package

Role Overview:

The Business Analyst for Educational Systems plays a crucial role in enhancing the effectiveness of the university's information systems.

IT Services Overview:


IT Services (ITS) is an integral part of the Infrastructure Services Directorate, which includes both the University Estates & Facilities Directorate and ITS.


The Estates & Facilities Directorate is responsible for maintaining the university's physical infrastructure, while ITS focuses on optimizing and innovating IT usage across the institution.


This collaboration aims to ensure that digital technologies are seamlessly integrated throughout the university, providing a cohesive digital experience.


ITS is structured into four key functional areas:

  • IT Operations
  • Technology Services
  • Cyber Security
  • IT Projects


Technology Services, where this position is situated, is a newly established department responsible for managing the strategic platforms utilized by the university.


This innovative approach seeks to promote consistency and governance in the ongoing development of technologies that impact the entire university.


Key Platforms Include:
University's Data Exchange (UDX); Student Information Systems, ServiceNow, Salesforce, and a new ERP.


By collaborating closely with business stakeholders, the team aims to align product enhancements with the university's strategic objectives.


As a Business Analyst, the individual will play a pivotal role in comprehending, articulating, and facilitating the implementation of these enhancements, ensuring value and return on investment through stakeholder engagement.

Key Responsibilities:


The Business Analyst for Student Information Systems is essential for translating organizational needs into effective solutions utilizing the platform.

This role requires close collaboration with stakeholders to identify their requirements, optimize processes, and drive enhancements.

The ideal candidate should possess extensive knowledge of IT service management, strong analytical capabilities, and a proven history of successful implementations and projects.

This position is vital for improving operational efficiency and user satisfaction.
Thus, excellent communication skills, meticulous attention to detail, and the ability to work both independently and as part of a team are critical for success.

Further Information:

Please refer to the attached job description for additional details.

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