Customer Service Representative

4 days ago

Nottingham, Nottingham, United Kingdom Octane Recruitment Full time

Customer Service Advisor Role

We are seeking an experienced Customer Service Advisor to join our team at Octane Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and support to customers, ensuring they have a positive experience with our company.
  • Work closely with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Meet and exceed customer service targets, ensuring high levels of customer satisfaction.

Requirements:

  • Previous experience in a customer service role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Strong problem-solving skills, with the ability to think critically and resolve complex customer issues.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The opportunity to work with a leading company in the automotive industry.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

Octane Recruitment

We are an equal opportunities employer and welcome applications from all qualified candidates.

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