Customer Service Representative

1 day ago


Nottingham, Nottingham, United Kingdom Candidate Source Ltd Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Candidate Source Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and other communication channels
  • Process orders and manage customer accounts
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
  • Maintain accurate records and reports to track customer interactions and order status
Requirements:
  • Excellent communication and interpersonal skills
  • Proven customer service experience in a fast-paced environment
  • Ability to work in a team-oriented environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office and other relevant software applications
What We Offer:
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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