Operations Administrator

3 weeks ago

Exeter, Devon, United Kingdom South West Water Full time
About South West Water
At South West Water, we are dedicated to establishing robust foundations for our business, fostering a culture that encourages innovation and improvement. We take pride in delivering reliable and high-quality drinking water and wastewater services to the beautiful South West region. Our commitment extends to achieving net-zero emissions by 2030, collaborating with Wildlife Trusts, National Parks, and local partners to secure a sustainable future for generations to come.

Role Overview
We are currently seeking a Technical Administrator to provide essential support within our Adoptions Team. This team is responsible for managing the delivery of new development adoptable assets. The successful candidate will play a crucial role in administrative functions related to project and program execution, including reporting, budget oversight, and tracking scheme progress.

Key Responsibilities
  • Maintain essential project documentation, ensuring accurate completion, recording, and storage to uphold a clear audit trail in accordance with company procedures.
  • Conduct data collection and analysis to equip project teams with necessary information for effective program delivery.
  • Initiate projects within the company's Ellipse system, adhering to corporate protocols.
  • Monitor the status of key documents and follow up on outstanding actions, collaborating with both internal and external stakeholders.
  • Ensure timely completion of asset registration forms and coordinate with the GIS team and clients as per established procedures.
  • Process financial orders and manage invoice submissions.
  • Generate, update, and present reports related to the program as part of the monthly management cycle.
  • Organize meetings, manage car hire, input timesheets, and perform other administrative tasks as required.
  • Ensure adherence to project milestones and workload deadlines, collaborating with the team to deliver programs on time and within budget.
  • Keep the project team informed of performance metrics through regular and precise reporting systems.

Candidate Profile
We are looking for individuals with:
  • Demonstrated administrative experience in a dynamic office setting.
  • Proficiency in data manipulation and analysis using spreadsheet software.
  • Strong verbal and written communication skills.
  • A logical and analytical mindset for problem-solving.
  • The ability to manage high workloads while maintaining organization and attention to detail.
  • Competence in working under pressure while ensuring accuracy.
  • Familiarity with MS Office applications.

Benefits
We recognize that our staff's support and dedication are vital to our success. Therefore, we offer ongoing development and training opportunities for a long-term career with us. As one of the largest companies in the South West, we are proud to have received Investors in People recognition. Our benefits package includes:
  • Generous holiday allowance plus bank holidays
  • A discretionary bonus
  • Competitive contributory pension
  • Share-save scheme
  • Various health benefits
  • Wellbeing support programs
  • A range of group discounts
  • Cycle to work scheme
  • Financial support services
  • And much more

Our Commitment to Diversity
We celebrate uniqueness and strive to create a culture of belonging where inclusion is instinctive. Our core values are essential to our success: Be Rock Solid - Build trust and be trusted; Be You - Bring your best self every day; Be the Future - Embrace change and drive progress.

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