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Operational Contracts Administrator

2 months ago

Exeter, Devon, United Kingdom South West Water Full time

About the Role:

We are seeking an experienced Operational Contracts Administrator to join our team at South West Water. As a key member of our Operational Contract Management team, you will provide administrative support for all contracts, including lead renewal and replacement programs, to ensure effective day-to-day delivery of tasks.

Key Responsibilities:

  • Manage the raising of purchase requisitions for all Operational managed contracts and assist with any queries.
  • Enter and manage all receipts relating to goods and services received for all Operational contract purchase orders and submit order amendments as required.
  • Raise ad-hoc requisitions to support the Operations functions in a timely basis.
  • Review and monitor all invoices and backing data related to Operational contracts to ensure data accuracy and payment.
  • Provide detailed feedback on data accuracy for performance meetings and carry out spot audits as required.
  • Raise work orders and projects codes as required.
  • Take minutes of meetings as and when required.
  • Support the maintenance of a team mailbox, ensuring emails are well organized and efficiently filled.
  • Enter contractual KPI data and maintain key registers for all operational managed contracts.
  • Liaise with contractors to ensure key business deadlines are met.
  • Run routine and ad-hoc reports and distribute as required.
  • Manage and support the Operational contract systems to ensure data is loaded and maintained.
  • Support the Operational Contracts Team with any general administrative duties as required.
  • Liaise with relevant departments in SWW to provide support needed and maintain effective communication.

Requirements:

  • A good level of GSCE qualifications.
  • Proven experience of working in a busy office environment.
  • Proven track record of working to deadlines.
  • Previous experience working on own initiative and/or working as part of a team.
  • Good organizational skills, self-motivation, and the ability to prioritize workload.
  • Excellent communication skills, both oral and written, with an exceptional telephone manner.
  • Good, solid administration skills, including knowledge/experience of computerized file management/ICT skills.
  • Excellent working knowledge of Microsoft Office applications, particularly Excel.
  • Ability to be an effective and flexible member of a team.
  • Willingness to learn new tasks and take on new challenges.

What We Offer:

  • Generous holiday allowance plus bank holidays.
  • Buy or sell annual leave to offer extra flexibility.
  • Buy a bike and safety equipment tax-free, through our Cycle to Work scheme.
  • Free car parking at the majority of our sites.
  • Take up to 26 weeks' additional maternity leave.
  • Share your parental leave and split your time off to care for your child how you choose.
  • Invest in Pennon Group plc through our employee share schemes.
  • Support our people by offering a free, confidential Employee Assistance Programme.
  • Look after your wellbeing with our Champion Health support platform.
  • Enjoy free eye tests and discounts on frames and lenses at Specsavers.
  • Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms, and much more through Perkbox.
  • A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage, and more.
  • A discretionary Bonus.
  • Competitive Contributory Pension.