Cardiology Outpatient Coordinator

6 days ago


Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Outpatient Administrator to join our team in the Oxford Heart Centre. As a key member of our OCMR team, you will play a vital role in ensuring the smooth operation of our outpatient services.

Key Responsibilities
  • Coordinate patient appointments and procedures, ensuring timely and efficient communication with patients, healthcare staff, and carers.
  • Liaise with multidisciplinary teams to prioritize clinical procedures and book appointments accordingly.
  • Use knowledge of clinical procedures and booking systems to resolve appointment conflicts and minimize patient journeys.
  • Provide excellent customer service, maintaining high levels of professionalism and courtesy at all times.
  • Enter relevant clinical and demographic information into clinical database systems, ensuring accurate and up-to-date records.
  • Sort and manage incoming post, taking appropriate action as required.
  • Use knowledge of national and local waiting-time standards to ensure compliance and minimize breaches.
  • Arrange patient transport and translators as necessary, in line with Trust protocols.
Person Specification

We are looking for an individual with excellent communication and organizational skills, who is able to work independently and as part of a team. The ideal candidate will have experience of MS Windows, MS Office, and Excel, and be able to prioritize tasks effectively.

Desirable qualifications include IT qualifications, such as ECDL, and experience of medical terminology. A willingness to develop computer technology skills and excellent interpersonal skills are also essential.



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