Customer Engagement Specialist

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom ERA Home Security Full time
Position Overview

Role: Customer Service Advisor

Location: Wolverhampton (i54)


We are looking for a dedicated Customer Service Advisor to join our team at ERA Home Security. In this role, you will engage with our clients to understand their needs and offer tailored solutions from our extensive range of products.

This position emphasizes customer interaction, requiring excellent communication skills and a friendly, supportive demeanor. You will be responsible for:

  • Providing exceptional service to our customers via telephone.
  • Identifying customer requirements and suggesting appropriate products.
  • Maintaining a positive and professional attitude in all interactions.

Comprehensive training will be provided to ensure you are well-equipped to assist our customers effectively. Previous experience in the hardware sector is advantageous but not mandatory.



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