Senior Pharmacy Support Specialist

4 weeks ago

Wakefield, Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

Position Overview

We are seeking a dedicated and enthusiastic Senior Pharmacy Support Specialist who excels in teamwork and possesses exceptional organizational, communication, and time management skills. The ideal candidate will thrive in a fast-paced environment, demonstrating meticulous attention to detail and the ability to manage multiple tasks effectively.

Our department is committed to enhancing our medication management and sustainability initiatives, focusing on near-patient dispensing, facilitating transitions of care, and ensuring that service users receive their medications safely and efficiently.

The successful applicant will play a crucial role in helping us meet these objectives and uphold our dedication to sustainability through effective procurement and dispensary services.

We are committed to your professional growth through a thorough onboarding process, hands-on training, structured training programs, and ongoing development tailored to your specific responsibilities.

As a flexible employer, we promote a healthy work-life balance and are open to part-time and flexible working arrangements for all roles.

We encourage applications from individuals with personal experience in providing unpaid care or support to family members or friends with disabilities, health conditions, mental health issues, or other care requirements.

If you believe this position aligns with your skills and aspirations, we invite you to reach out for further information or to arrange an informal discussion.

Key Responsibilities

The successful candidate will assist the lead pharmacy technician in delivering an effective dispensing, procurement, and distribution service in accordance with established standard operating procedures (SOPs).

Key responsibilities include:

  • Methodically and accurately dispensing a variety of prescription types.
  • Supporting the ordering, receiving, and invoicing processes for pharmacy inventory.
  • Ensuring stock is managed according to manufacturer guidelines, including temperature monitoring, proper stock rotation, and expiry date checks.
  • Providing a stock replenishment service to inpatient units.
  • Assisting in the training and development of all team members regarding dispensary-related tasks.
  • Collaborating with the Lead Pharmacy Technician to coordinate dispensary workflow effectively.
  • Ensuring service users receive comprehensive information about their medications.
  • Performing reception duties, including managing inquiries and triaging phone calls within the dispensary.

About Our Organization

We are a specialized NHS Foundation Trust dedicated to delivering community, mental health, and learning disability services across various regions. Our mission is to empower individuals to reach their full potential and thrive within their communities by providing high-quality care at the right time and place. Our workforce, comprising both clinical and non-clinical staff, is committed to making a positive impact on the lives of service users, families, and caregivers.

Commitment to Diversity

We actively encourage applications from all groups with protected characteristics, valuing diversity and striving for a workforce that reflects our communities.

As a Foundation Trust, we are accountable to our members, who have a voice in our operations. Join our team of over 4,500 dedicated professionals working to address the mental, physical, and social needs of the thousands of individuals we serve each year.

We are dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all colleagues and volunteers to share this commitment.

Job Requirements

The role involves assisting the Technical Services Manager in providing an efficient dispensing, stores, and distribution service in accordance with SOPs. Responsibilities include day-to-day management and supervision of the pharmacy assistant team.

Qualifications and Experience

Essential

  • Minimum of 3 GCSEs.
  • NVQ Level 2 in Pharmacy Services or equivalent.
  • Level 3 qualification in pharmacy or relevant experience.
  • Demonstrable experience as a Pharmacy Assistant.
  • Experience in stock ordering and distribution SOPs.
  • Experience in a busy dispensing environment.
  • Ability to organize workload effectively.
  • Experience in supervising or mentoring staff.

Personal Attributes

Essential

  • Strong team player.
  • Methodical and flexible approach.
  • Current driving license and access to a vehicle during working hours (reasonable adjustments will be considered for applicants unable to drive due to disability).

Training and Skills

Essential

  • Information Governance training.
  • Knowledge of hospital dispensing and stock control.
  • Accurate and numerate with strong keyboard and computer skills.
  • Ability to train other staff members.
  • Familiarity with operating production equipment.

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