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Pharmacy Services Assistant
2 months ago
Job Overview
The Mid Yorkshire Teaching NHS Trust is pleased to announce a fantastic opportunity to join our Medicines Optimisation team as a Pharmacy Services Assistant (Advanced Level). This role involves collaborating with a clinical Pharmacy team within a ward setting to ensure that patients receive their medications safely and effectively.
The ideal candidate will possess an NVQ Level 2 certificate in Pharmacy Services or an equivalent qualification recognized by the GPHC. Experience in a pharmacy setting, whether in a community or hospital environment, is essential. A passion for patient care, along with strong attention to detail, self-motivation, and excellent organizational and communication skills, are key attributes we seek.
Our Pharmacy department is committed to delivering a progressive service, creating a rewarding work atmosphere. We pride ourselves on our supportive team culture, which will assist the successful candidate in their onboarding and future professional growth.
Key Responsibilities
As a vital member of the Pharmacy Medicines Optimisation team, your responsibilities will include:
- Engaging with patients to evaluate the safety and suitability of any personal medications they may have brought, documenting this on the electronic prescribing system.
- Ensuring patients have an adequate supply of medications during their hospital stay to prevent missed doses by utilizing the electronic prescribing system for orders.
- Collaborating with pharmacy and ward staff at all levels to enhance the efficiency of the service.
- Dispensing prescriptions for patients to take home, facilitating timely discharges, and assisting the Pharmacy team in providing medication counseling.
- Transferring medications between wards as necessary.
- Assisting nursing staff with medication inquiries and orders.
- Contributing to the training and development of Pharmacy Support Workers, Trainee Technicians, Pharmacy Technicians, and Trainee and Foundation Pharmacists.
The Pharmacy Department operates a 7-day service throughout the year, and participation in weekend and Bank Holiday rotas is expected. The role may also involve cross-site responsibilities and late shifts.
About Our Organization
We are dedicated to providing care and support to over a million individuals in our community, across various settings, including our three hospital sites. Our commitment to excellence drives us to be at the forefront of innovation and research, investing in the education and development of our workforce.
Our core values include caring, improving, respecting, and maintaining high standards. We prioritize listening and learning to ensure that Mid Yorkshire is the best place for both employment and patient care.
We embrace diversity and welcome talent from all backgrounds, regardless of age, disability, neurodivergence, gender identity, race, religion, or sexual orientation. We encourage applications from underrepresented groups, including ethnic minorities and the LGBTQ+ community, and have policies in place to ensure fair treatment for all applicants.
Our staff networks provide valuable insights and feedback from individuals with lived experiences, contributing to our inclusive environment.
If you share our values and are eager to make a meaningful impact on the lives of our patients and their families, we would be delighted to hear from you.
Job Duties
- Print ward lists and handover sheets to identify newly admitted patients since the last pharmacy visit.
- Request and document patient consent for referrals to discharge medicine services and community-based pharmacy services.
- Transfer medications between wards for patients who have been relocated without their medications.
- Support ward pharmacists and technicians in accurately recording medication histories by assessing patient-provided medications.
- Ensure patients have sufficient medications to avoid missed doses by evaluating personal medications for suitability.
- Communicate with relatives or caregivers, with patient consent, to bring in necessary medications if required.
- Review prescription charts to identify missed doses and new prescriptions, requesting supplies from pharmacy as needed.
- Collaborate with ward staff to identify additional stock medications required.
- Counsel patients on new medications, including side effects and interactions, using available systems and training.
- Maintain safe and secure handling of medications by ensuring proper storage and delivery to bedside lockers.
- Participate in pharmacy-led audits as required.
- Report any incidents of improper storage and handling of medications to the appropriate personnel.
- Ensure timely communication of collected information to the relevant pharmacist or technician.
- Minimize medication waste by managing returns from clinical areas according to standard procedures.
- Dispense medications for inpatients, including discharges, under supervision, with final checks by a qualified technician or pharmacist.
- Record necessary information for accurate stock control and prescription data using both paper and computerized systems.
- Liaise with staff regarding urgently needed medications and inform patients and healthcare staff about supply issues.
- Dispense specialist and unlicensed medications, ensuring accurate record-keeping.
- Dispense oral chemotherapy medications, adhering to necessary precautions.
- Dispense controlled substances, ensuring all legal records are accurate and up to date.
For a comprehensive list of duties, please refer to the attached job description.
Qualifications
Essential
- NVQ Level 2 in Pharmacy Services or equivalent (mandatory training for all Pharmacy support staff by the Pharmaceutical Society).
- Reasonable educational background, particularly in Mathematics, English, and Science.
Experience
Essential
- Experience in a pharmacy dispensary (NHS or retail sector) and in a customer service environment.
Desirable
- Previous experience within the NHS.
