Human Resources ER Advisor

4 weeks ago

London, Greater London, United Kingdom c2c (Trenitalia c2c Ltd) Full time

About Us:

At c2c, we pride ourselves on being a leading train operator, providing essential services across East London and South Essex. Our commitment to customer satisfaction drives us to continuously adapt and innovate, ensuring we meet the evolving needs of our passengers.

Role Overview:

We are currently seeking a dedicated Employee Relations (ER) Advisor to join our HR team. This full-time position is based in our London office, where you will play a crucial role in managing employee relations across various business units.

Key Responsibilities:

  • Serve as the primary contact for management regarding employee relations issues, offering tailored support to address ER challenges.
  • Monitor and track ER cases to ensure timely and effective resolution.
  • Analyze internal data to identify trends and provide valuable insights related to employee relations and absenteeism.
  • Represent the HR department in meetings, ensuring accurate documentation and follow-up.
  • Assist in preparing correspondence for meetings, including invitations and outcome letters.
  • Coordinate management referrals to our occupational health provider, ensuring prompt review and follow-up actions.
  • Deliver training and guidance on company policies and procedures to staff through various communication channels.
  • Regularly review and update company policies to ensure compliance with current employment legislation.
  • Manage the organization and administration of employee relations documentation.
  • Support organizational changes and restructuring efforts, ensuring a thorough consultation process.
  • Provide expert advice on employment terms and conditions.
  • Facilitate internal transfers and secondments.
  • Guide managers through investigation processes, ensuring thorough and fair handling of cases.
  • Engage in discussions with Trade Union representatives.
  • Schedule and coordinate meetings with key stakeholders to review ongoing cases.
  • Develop initiatives focused on Health & Wellbeing, Talent Development, and Succession Planning.
  • Collaborate proactively with the HR Business Partner on complex employee relations matters.

Qualifications:

The ideal candidate will possess a minimum of two years of experience in an employee relations role, preferably within a logistics or transportation environment. A flexible approach to travel across various work sites is essential.

Candidates should hold a CIPD Level 5 qualification or higher and demonstrate strong IT proficiency. A solution-oriented mindset with the ability to manage complex issues to resolution is crucial. Experience in a unionized setting is highly desirable.

What We Offer:

  • Competitive salary of £35,000 per annum.
  • Final salary pension scheme.
  • 25 days of annual leave, inclusive of public holidays.
  • Complimentary travel on c2c services and discounted fares on other National Rail services.
  • Access to a comprehensive online benefits portal offering a variety of rewards.
  • Opportunity to purchase up to 5 additional days of holiday each year.
  • Discounted international rail travel as part of the Trenitalia Group.
  • Access to extensive e-learning resources through our Learning Management System.
  • Healthcare benefits, including flu vaccination vouchers and wellness app subscriptions.

Application Process:

To apply for this position, please ensure you thoroughly review the job specifications and highlight how your experience aligns with the requirements. Providing specific examples of your skills and experiences will enhance your application.

Inclusivity Commitment:

c2c is dedicated to fostering an inclusive workplace where diversity is celebrated. We strive to create an environment where all employees feel valued and empowered to contribute their best, regardless of their background.

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