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Warranty Specialist

2 months ago

Ipswich, Suffolk, United Kingdom Prime Appointments Full time £30,000 - £35,000

Position Overview: A prominent client in the manufacturing and production sector is seeking a Warranty Specialist to enhance their team.

Employment Type: This is a full-time, permanent role with a competitive salary range of £30,000 - £35,000 per annum, commensurate with experience.

Key Responsibilities:

  • Reviewing and processing warranty claims while collaborating with service and engineering teams as needed.
  • Preparing and reporting on departmental KPIs through scheduled data analysis.
  • Utilizing data analytics to drive business improvements.
  • Conducting audits and providing training to dealer partners, both locally and internationally, on warranty procedures to mitigate the impact of vehicle issues on customer satisfaction.
  • Managing specific projects as assigned and performing additional duties to support the customer care department.

Qualifications:

  • A degree or equivalent qualification in a business or finance-related field is preferred.
  • Strong ability to summarize and communicate insights from extensive data sets, both visually and verbally.
  • Proficient in data analysis and capable of presenting actionable recommendations to management.
  • Competence in Microsoft applications and general IT literacy is essential.
  • Experience with Oracle E-Business Suite is advantageous.

Benefits:

  • 30 days of annual leave, inclusive of public holidays.
  • Company pension scheme with up to 6% employer contribution.
  • Life assurance coverage.
  • Company sick pay policy.
  • Employee Assistance Programme.
  • Long service recognition awards.
  • Employee perks, including discounted cinema tickets.

If you believe you possess the necessary qualifications and are interested in this Warranty Specialist role, we encourage you to submit your CV for consideration.