Care Services Manager

4 weeks ago

Bury St, Suffolk, United Kingdom Helping Hands Full time

Location: Bury St Edmunds

Helping Hands has been dedicated to supporting adults of all ages in maintaining their independence and comfort in their own homes since 1989. We believe that life is better at home.

As the UK's most highly rated home care provider, we are proud to be recognized as a Centre of Excellence by Skills for Care. With over 150 branches across England and Wales, we are seeking passionate individuals to fill the role of Registered Care Manager.

In this position, you will enjoy the autonomy of managing your own Domiciliary Care branch while benefiting from the backing of a reputable national brand. Your primary focus will be on enhancing the quality of life for both customers and caregivers.

Key Responsibilities:

  • Oversee daily operations of the branch to ensure efficiency, profitability, and the highest standard of care.
  • Maintain CQC/CIW registration and ensure compliance with all regulatory guidelines.
  • Recruit and onboard new caregivers, guiding them through the recruitment process.
  • Identify and pursue new business opportunities to support branch growth.
  • Continuously assess branch operations to meet customer needs effectively.
  • Communicate and implement all policies and procedures within the branch.
  • Facilitate training and development for branch staff and caregivers.

About You:

To excel in this role, you should possess a level 5 NVQ in Management in care or be committed to obtaining this qualification. A solid understanding of regulatory requirements and best practices in line with CQC/CIW guidance is essential, along with management experience in the care sector. A full UK driving license and access to a vehicle are also required.

Benefits:

  • Opportunities for career advancement
  • 23 days of annual leave, increasing to 25 after two years of service
  • Discounts through the Blue Light Card
  • Access to an employee assistance program
  • Support for completing nationally recognized qualifications
  • Referral bonus program
  • Annual salary review

Helping Hands is committed to fostering a diverse and inclusive workforce, believing that this creates a positive working environment for all employees. All applications will be handled fairly in accordance with our Equality and Diversity Policy.

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