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Care Services Manager
2 months ago
Location: Bury St Edmunds
Since 1989, we have been dedicated to assisting adults of all ages in preserving their independence and remaining in the comfort of their own homes. At Helping Hands, we believe that life is better at home.
As the most highly rated home care provider in the nation, and the only one recognized as a Centre of Excellence by Skills for Care, we are seeking passionate individuals to fill the role of Registered Care Manager.
In this position, you will enjoy the autonomy of managing your own Domiciliary Care operation while benefiting from the support of a well-established and respected brand. Your primary focus will be on enhancing the quality of life for both customers and caregivers.
Key Responsibilities:
- Oversee the daily operations of the branch to ensure efficiency, profitability, and the highest standard of care for all clients.
- Maintain the CQC/CIW registration for the branch, ensuring compliance with all relevant guidelines.
- Recruit and mentor new caregivers, guiding them through the onboarding process.
- Identify and pursue new business opportunities to foster the commercial growth of the branch.
- Continuously assess branch operations to ensure all client needs are met effectively.
- Communicate and implement all policies and procedures within the branch.
- Support the training and development of branch staff and caregivers.
About You:
To excel in this role, you should possess a level 5 NVQ in Management in care or be committed to obtaining this qualification. A solid understanding of regulatory requirements and best practices in accordance with CQC/CIW guidelines is essential, along with experience in a management role within the care sector. A full UK driving license and access to a vehicle are also required.
Benefits:
- Opportunities for career advancement
- 23 days of annual leave, increasing to 25 after two years of service
- Discounts through the Blue Light Card
- Access to an employee assistance program
- Support for completing nationally recognized qualifications
- Referral bonus program
- Annual bonus scheme
- Regular salary reviews
Helping Hands is committed to fostering a diverse and inclusive workforce, as we believe this creates a positive working environment for all employees. All applications will be considered fairly in accordance with our Equality and Diversity Policy.
