Customer Relations Administrator

4 months ago


StokeonTrent, United Kingdom Davies Group Full time

**Customer Relations Administrator**

**Stoke-On-Trent - ST1 3DH**

**37.5 hours per week**

**Why would you join Davies?**

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications

**What will your day look like**:

- Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
- Assessing and acknowledging all data or information requests as appropriate
- Efficiently handling client and policyholder queries, whilst following standard procedures
- Ensuring compliance with our contractual and regulatory requirements
- Recording full and accurate updates within our systems
- Contributing to a happy team working environment

**Abilities And Knowledge**:

- A professional and adaptable communication style - both written and verbal
- Efficient administrative skills
- A keen eye for detail
- Strong numeracy, literacy, and IT skills
- A proactive attitude, and an enthusiastic approach



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