Customer Relations Director

Job DescriptionAt Davies, we are seeking a highly skilled Customer Relations Director to lead our Customer Relations Division. This is a crucial role responsible for leading a department that supports a diverse range of clients and customers.The ideal candidate will have a minimum of 5 years complaints handling experience and 5 years people management...

Customer Relations ManagerAs a key member of our team, you will be responsible for leading a team of Complaint and Admin handlers, focusing on personal and professional development, objective setting, structured performance reviews, and support.Our ideal candidate will possess strong leadership skills, with the ability to motivate and nurture a team of...

Job Title: Customer Relations ManagerAt Davies Group, we are seeking a highly skilled and experienced Customer Relations Manager to lead our team of Complaint and Admin handlers. The successful candidate will be responsible for managing the personal and professional development of team members, setting objectives, conducting structured performance reviews,...

Customer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...

Job Title: Customer Service DirectorAt Davies, we are seeking a highly skilled Customer Service Director to lead our Customer Relations Division. This is a crucial role within our organization, responsible for leading a department that supports a diverse range of clients and customers.Key Responsibilities: Ensure service delivery in line with specific client...

We are seeking a talented Customer Relations Officer to provide exceptional customer service at our Vauxhall branch in Stoke-on-Trent, supporting customers in their purchase journey and enhancing their overall experience with our products.As a key member of the team, you will enjoy a range of benefits, including:33 days' holiday allowance with opportunities...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

Customer Relations Manager New Opportunity- Dynamic friendly team - Career OpportunitiesThis role reports into the head of compliance with responsibility of running the day-to-day operation of the department. You will have up to 6 direct reports and will be responsible for their performance and professional development. This is a crucial role within Customer...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

**Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

Customer Relations Manager Management of team of Complaint and Admin handlers, including personal andprofessional development, objective setting, structured performance reviews andsupport.Leadership of a motivated team of individuals, nurturing technical expertise with acustomer-centric approach.Ownership and oversight of internal and client MI, ensuring...

Customer Relations Manager  Management of team of Complaint and Admin handlers, including personal and professional development, objective setting, structured performance reviews and support. Leadership of a motivated team of individuals, nurturing technical expertise with a customer-centric approach. Ownership and oversight of internal and client...

**Senior Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Hybrid working after probation!** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and...

**Customer Relations Administrator** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

Customer Relations Manager New Opportunity- Dynamic friendly team - Career OpportunitiesThis role reports into the head of compliance with responsibility of running the day-to-day operation of the department. You will have up to 6 direct reports and will be responsible for their performance and professional development. This is a crucial role within Customer...

Job Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...

Potential future line Management of admin team. Manage and coordinate cross cover of administrative staff to ensure all directorates have admin support during times of leave or vacancy cover. Develop and deliver reporting mechanisms to support the Associate Director. Review performance data and advise directorate management team on variance and excellence,...

Procurement DirectorAs a Procurement Director, you will be responsible for leading the procurement function within the organisation. This includes developing and implementing procurement strategies that align with overall business objectives, analysing market trends and supplier performance to make informed purchasing decisions, and managing supplier...