Customer Relations Administrator

3 months ago

StokeonTrent, United Kingdom Davies Group Full time

**Customer Relations Administrator**

**Stoke-On-Trent - ST1 3DH**

**37.5 hours per week**

**Why would you join Davies?**

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications

**What will your day look like**:

- Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
- Assessing and acknowledging all data or information requests as appropriate
- Efficiently handling client and policyholder queries, whilst following standard procedures
- Ensuring compliance with our contractual and regulatory requirements
- Recording full and accurate updates within our systems
- Contributing to a happy team working environment

**Abilities And Knowledge**:

- A professional and adaptable communication style - both written and verbal
- Efficient administrative skills
- A keen eye for detail
- Strong numeracy, literacy, and IT skills
- A proactive attitude, and an enthusiastic approach

**A bit about Davies**:
We are a global team of more than 6,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

**Our values**:
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are **D**ynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We are **I**nnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We **S**ucceed together
- We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are **C**onnected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- Life insurance
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- ST1 3DH.: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Customer Relations Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Administrator** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Relations Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Administrator** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Support Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Fuchs Lubricants Full time

    **Customer Support Administrator** **Division**: Motorcycle **Location**: Hanley, Stoke-on-Trent **Hours of Work**: 9.00am - 5.00pm Monday to Friday (35 hours per week) **Your areas of responsibility**: The sales support administrator contributes to the overall effectiveness and efficiency of the sales team by providing administrative support, managing...

  • Customer Relations Advisor

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Logic Resourcing Full time

    Join our team as a Customer Relations AdvisorWe are currently recruiting for a reputable company seeking an experienced individual to join their quality and complaints team. As a Customer Relations Advisor, you will be responsible for managing and resolving customer complaints effectively. This role requires exceptional communication skills, problem-solving...

  • Customer Relations Advisor

    2 months ago

    Stoke-on-Trent, United Kingdom Logic Resourcing Full time

    Do you excel in communication, remain patient under pressure, and have a talent for resolving problems?Or are you an experienced complaints handler looking to take on additional responsibilities in quality monitoring?We’re recruiting on behalf of a company that is looking to add an experienced Customer Relations Advisor to their small quality and...

  • Customer Relations Consultant

    4 weeks ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    Customer Relations Consultant Stoke-On-Trent - ST1 3DH 37.5 hours per week Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited...

  • Customer Relations Consultant

    2 weeks ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    Customer Relations ConsultantStoke-On-Trent - ST1 3DH37.5 hours per weekWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:Reward platform...

  • Customer Support Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Support Administrator - Stoke** Davies are looking to recruit an Customer Support Administrator to join our team in Stoke. In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Support Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Support Administrator - Stoke** Davies are looking to recruit an Customer Support Administrator to join our team in Stoke. In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a...

  • Customer Service Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom CV Screen Full time

    **Customer Service Administrator** **Stoke-on-Trent** **Up to £22000 + Benefits.** This is an office-based role. **Overview of the role** Process orders meticulously, aiming for 100% fulfillment and meeting deadlines consistently. - Perform effectively under high-pressure circumstances, displaying resilience. - Efficiently handle customer requests,...

  • Customer Relations Consultant

    2 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant - Hanley, Stoke** Davies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need. We are looking for a Customer Relations Consultant to join our team in Stoke who will act as a central point of contact for internal, and external customers in the resolution...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant - Hanley, Stoke** Davies are currently recruiting people who are passionate about excellent customer service and helping people in their time of need. We are looking for a Customer Relations Consultant to join our team in Stoke who will act as a central point of contact for internal, and external customers in the resolution...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Relations Consultant

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Customer Relations Consultant** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...

  • Customer Service Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Holdcroft Full time

    **Customer Service Administrator - Stoke-on-Trent** Working within Holdcroft’s buoys body shop, you will play a pivotal role in ensuring the smooth and efficient operation of the site. Your organisational skills, attention to detail and customer service expertise will contribute to the overall success of our automotive services. Location:...

  • Customer Support Administrator

    3 months ago

    Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies Group are currently looking for a Customer Support Administrator to join the team. Joining Davies as a Customer Support Technician means that you will provide exceptional customer service to all internal and external customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service. **Duties &...

  • Client Relations Administrator

    2 weeks ago

    Newark on Trent, Nottinghamshire, United Kingdom Job&talent Full time £12

    Position: Client Relations AdministratorWork Schedule:4 on 4 off DaysCompensation: Starting at £11.80/hrWe are actively seeking candidates for administrative positions within a dynamic warehouse environment. Comprehensive training will be provided, equipping you to engage across various departments. This role is ongoing.Key Information:Salary:Currently...