We have other current jobs related to this field that you can find below

  • Booking Office/outpatients Booking Clerk

    2 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    2 x 37.5 hour posts (permanent)1 x 30 hour post (permanent) We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the...

  • Booking Office/outpatients Booking Clerk

    2 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    2 x 37.5 hour posts (permanent) 1 x 30 hour post (permanent) We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the...

  • Outpatients Booking Clerk

    3 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the provision of an efficient and effective outpatient appointment...

  • Booking Office/outpatients Booking Clerk

    2 months ago

    Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Book outpatient appointments and manage allocated clinic bookings as requested within the agreed booking schedule, following all trust policies, procedures and processes, and using appropriate technologies, e.g. Patient Administration System and automated telephone booking system. Responsibility for making decisions with regard to inserting outpatient...

  • Outpatients Booking Clerk

    3 months ago

    Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Book outpatient appointments and manage allocated clinic bookings as requested within the agreed booking schedule, following all trust policies, procedures and processes, and using appropriate technologies, e.g. Patient Administration System and automated telephone booking system. Responsibility for making decisions with regard to inserting outpatient...

  • Booking Clerk

    3 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    The post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking all outpatient appointments. Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients contacting the department via telephone or...

  • Booking Clerk

    3 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    The post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking outpatient appointments and booking appointments for medical procedures. Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients...

  • Booking Office Supervisor

    5 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    North Tees & Hartlepool Bookings Team aim to provide high quality service to patients, internal users and the local wider population. As a multi skilled and professional team we aim to deliver an efficient and effective booking service as we strive to continually raise standards. Responsible for the management of all outpatient clinics including clinic...

  • Booking Office Supervisor

    5 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    North Tees & Hartlepool Bookings Team aim to provide high quality service to patients, internal users and the local wider population. As a multi skilled and professional team we aim to deliver an efficient and effective booking service as we strive to continually raise standards. Responsible for the management of all outpatient clinics including clinic...

  • Booking Clerk

    3 months ago

    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Our Outpatients Call Centre, based at Britannia Business Park, has a fantastic opportunity for a patient, professional and caring individual to join its supportive and friendly Call Centre Booking Team to provide an efficient and professional service to callers by answering telephones in a prompt and courteous manner and in accordance with Trust...

  • Booking Clerk

    5 months ago

    Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

    Completion of all related paperwork, maintaining a professional and courteous manner at all times that is consistent with legislation, policies and procedures. Dealing with queries from service users including General Practitioners, patients and their representatives, in a professional and courteous manner that is consistent with legislation, policies and...

  • Booking Clerk

    4 days ago

    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title: Booking Clerk (Temporary) Rate: £11.44PH Hours: Full time Monday-Friday, can be flexible for the right applicant. Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary...

  • Booking Clerk

    4 days ago

    Stoke-on-Trent, United Kingdom Adecco Full time

    Job Title:Booking Clerk (Temporary) Rate: £11.44PH Hours: Full time Monday-Friday, can be flexible for the right applicant. Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary ongoing...

  • Booking Clerk

    4 days ago

    Stoke-on-trent, United Kingdom Adecco Full time

    Job Title: Booking Clerk (Temporary)Rate: 11.44PHHours: Full time Monday-Friday, can be flexible for the right applicant.Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary ongoing...

  • Elective Booking Clerk

    3 months ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    With a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside. An opportunity has arisen...

  • Telephone Booking Clerk

    4 months ago

    Westcliff-on-Sea, United Kingdom iPP Analytics Limited Full time

    We are looking to recruit a Telephone Booking Clerk for the Phlebotomy Department at Southend University Hospital. As a telephone booking clerk, you will be working independently in a small team. You will be assisting in the provision of an effective and efficient telephone booking service for our users. This involves the booking of phlebotomy clinic...

  • Outpatients Clerk

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom UHNM Full time

    Part time hours per week (Working between Monday - Saturday).An opportunity has arisen to join the Outpatients administrative team as an Outpatients Clerk.The role will comprise of booking patient appointments across a range of specialities for the Cancer Bureau. As an Outpatients Clerk you will be required to book any patients referred into the trust on a...

  • Booking Clerk

    4 months ago

    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for enthusiastic multi-skilled team players to join our busy Endoscopy Team and be able to fulfil our customer service guarantee by reducing booking wait times, call wait times and improving patient experience. As our Booking Clerk you should be used to working autonomously, be proactive and able to take initiative to solve problems and will...

  • Booking Clerk

    3 months ago

    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for enthusiastic multi-skilled team players to join our busy Endoscopy Team and be able to fulfil our customer service guarantee by reducing booking wait times, call wait times and improving patient experience. As our Booking Clerk you should be used to working autonomously, be proactive and able to take initiative to solve problems and will...

  • Appointments Clerk

    3 months ago

    St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    We are currently recruiting to our Outpatient Departments at ESHT, the post for an Appointment Clerk will be a full-time post. The posts will have a base of Conquest, Eastbourne District General Hospital or Uckfield Hospital. The successful applicant maybe asked to cover at Conquest or EDGH or Bexhill hospital so will need to be able to travel if...

Booking Office/outpatients Booking Clerk

2 months ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

**Job Title**: Booking Clerk

**Job Grade**: B2

**Department**: Out-Patient Booking Team

**Directorate**: Clinical Services and Compliance

**Location**: University Hospital of North Tees

We are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users.

The post holder will be responsible for assisting in the provision of an efficient and effective outpatient appointment booking service. The outpatient department operates between the hours of 8.30am and 5.00pm.

You will be required to provide an efficient, accurate and timely service to assist in patient care whilst adhering to strict deadlines. The post holder will be required to learn a range of tasks and will need to adapt to a changing environment.

The outpatient department processes in excess of 800 appointments per day, both face to face and via the telephone. Due to the complexity and variety of clinics that are operating every day, the booking process is a complicated procedure utilising a confidential patient database and an automated telephone system based in the call centre and the post holder will be required to have a complete knowledge of all clinics held within the trust.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We actively encourage staff involvement with staff networking events and staff survey

“Together we are North Tees & Hartlepool”

Book outpatient appointments and manage allocated clinic bookings as requested within the agreed booking schedule, following all trust policies, procedures and processes, and using appropriate technologies, e.g. Patient Administration System and automated telephone booking system.

Responsibility for making decisions with regard to inserting outpatient appointments, making sure that the clinics are run as efficiently as possible, whilst taking into account clinical priorities and ensuring that patients are seen in order of appointment.

Ensure that all outpatient activity is entered onto the outpatient systems and that any data recorded is accurate and relevant in accordance with the Data Protection Act 1998.

Ensure that all trust policies, procedures and guidelines relating to confidentiality and Caldicott Principles are strictly adhered to when handling patient files or discussing patient needs etc.

Ensure that all clinics are closed off at the end of each session, identifying and investigating areas of complete information and entering corrected information onto the outpatient system to ensure integrity of data.

Develop and maintain a broad understanding of national, regional and local waiting list targets and take appropriate action to assist in the timely resolution of a significant number of enquiries regarding the partial and full booking processes.