Outpatients Booking Clerk
6 months ago
Book outpatient appointments and manage allocated clinic bookings as requested within the agreed booking schedule, following all trust policies, procedures and processes, and using appropriate technologies, e.g. Patient Administration System and automated telephone booking system. Responsibility for making decisions with regard to inserting outpatient appointments, making sure that the clinics are run as efficiently as possible, whilst taking into account clinical priorities and ensuring that patients are seen in order of appointment. Ensure that all outpatient activity is entered onto the outpatient systems and that any data recorded is accurate and relevant in accordance with the Data Protection Act 1998.
The post holder will be expected to communicate and work effectively with all members of the booking team, liaising with medical and nursing staff, other departments and internal service users across the trust. The post holder will be expected to liaise with external service users such as patients, GPs and other hospitals adopting a professional manner at all times. The post-holder must treat colleagues in a manner that conveys respect for the abilities of each other and a willingness to work as a team. Ensure that all trust policies, procedures and guidelines relating to confidentiality and Caldicott Principles are strictly adhered to when handling patient files or discussing patient needs etc.
Develop and maintain a broad understanding of national, regional and local waiting list targets and take appropriate action to assist in the timely resolution of a significant number of enquiries regarding the partial and full booking processes.
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Outpatients Booking Clerk
6 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeWe are seeking to recruit highly motivated and enthusiastic Booking Clerks within Outpatient Central Bookings. You will be a member of a team in an extremely busy department providing a high quality service to internal and external users. The post holder will be responsible for assisting in the provision of an efficient and effective outpatient appointment...
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Booking Clerk
5 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeThe post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking all outpatient appointments. Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients contacting the department via telephone or...
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Booking Clerk
5 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeThe post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking outpatient appointments and booking appointments for medical procedures. Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients...
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Booking Clerk
5 months ago
Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Outpatients Call Centre, based at Britannia Business Park, has a fantastic opportunity for a patient, professional and caring individual to join its supportive and friendly Call Centre Booking Team to provide an efficient and professional service to callers by answering telephones in a prompt and courteous manner and in accordance with Trust...
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Appointments Clerk
5 months ago
St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full timeWe are currently recruiting to our Outpatient Departments at ESHT, the post for an Appointment Clerk will be a full-time post. The posts will have a base of Conquest, Eastbourne District General Hospital or Uckfield Hospital. The successful applicant maybe asked to cover at Conquest or EDGH or Bexhill hospital so will need to be able to travel if...
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Booking Clerk
2 months ago
Stoke-on-Trent, United Kingdom CV-Library Full timeJob Title: Booking Clerk (Temporary) Rate: £11.44PH Hours: Full time Monday-Friday, can be flexible for the right applicant. Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary...
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Booking Clerk
7 months ago
Stockton-On-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full timeCompletion of all related paperwork, maintaining a professional and courteous manner at all times that is consistent with legislation, policies and procedures. Dealing with queries from service users including General Practitioners, patients and their representatives, in a professional and courteous manner that is consistent with legislation, policies and...
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Booking Clerk
2 months ago
Stoke-on-Trent, United Kingdom Adecco UK Limited Full timeJob Title: Booking Clerk (Temporary)Rate: £11.44PHHours: Full time Monday-Friday, can be flexible for the right applicant.Are you an organised and detail-oriented individual with a passion for data entry? We have an exciting opportunity for you! Our client, within the public sector, is looking for a Booking Clerk to join their team on a temporary ongoing...
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Elective Booking Clerk
5 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeWith a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside. An opportunity has arisen...
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Endoscopy Booking Clerk
3 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full timeJob Summary:This role is a cross-site position between the North Tees and Hartlepool sites, requiring knowledge and understanding of Endoscopy patient pathways to book a wide range of diagnostic and therapeutic endoscopy procedures following endoscopy training.The post holder will need to demonstrate ability to deliver all reception duties, adhering to all...
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Outpatients Receptionist
5 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeReporting to the Outpatient Reception Team Lead, the post holder will assist in the provision of an efficient, effective and comprehensive reception and administrative service for the multidisciplinary team of healthcare professionals within Outpatients.This post requires evening, bank holiday and weekend shifts. Using appropriate technologies and...
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Outpatients Clerk
5 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe post holder is responsible for the patient’s journey from receipt of referral to appointment. To provide a proficient and effective system, in order to achieve the trusts targets. Identify, analyse and resolve issues relating to the patient pathway. To ensure that any subsequent follow-up appointment is patient focussed, efficient and effective....
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Tci Booking Clerk
5 months ago
Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAre you an experienced administrator wanting to use your organisational skills to ensure the smooth running of our patients’ journeys? Do you want to drive forward a coordinated and streamlined administrative process that revolves around the patient and their individual needs? As our TCI Booking Clerk, you will work with a variety of staff to facilitate a...
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Ward Clerk/receptionist
7 months ago
Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeWe have several vacancies for Ward Clerks/Receptionists across the Collaborative Care Group, including the Elective Wards and Perioperative areas such as the Preassessment Unit and Day Case Unit. To function as a member of a multidisciplinary team, undertaking daily administrative and clerical duties specific to the ward and admission areas to support the...
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Appointments Booking Clerk
6 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeAn exciting opportunity has arisen to work within the Call Centre in the Outpatient Department. We are a Compassionate Trust who work together as a team, safety is paramount and we continually review and improve the service for our patients. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent...
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Customer Booking Advisor
6 months ago
Walton-on-Thames, United Kingdom Perfect Placement UK Ltd Full time**County**: Surrey **Town/City**: Walton on Thames **Sector**: Service Department, Car Dealership **Salary**: £26760 per annum **Job ref**: 130545 **Customer Bookings Clerk** *** - £26.7k Basic Salary + Overtime. - Walton on Thames, Surrey. - Franchised Car Dealership. - Monday - Friday 07:30 - 17:30. - One Saturday in three paid as overtime (standard...
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Telephone Booking Clerk
5 months ago
Westcliff-on-Sea, United Kingdom iPP Analytics Limited Full timeTo undertake a range of clerical and telephone duties within the telephone booking service to facilitate direct booking from the public. Liaise with clinic staffs, support services, and other departments to ensure a patient focused service. In association with the phlebotomy supervisor set up and administer all clinics within the community. Monitor clinic...
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Tci Booking Clerk for Obstetrics
5 months ago
Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAre you an experienced administrator wanting to use your organisational skills to ensure the smooth running of our patients’ journeys? Do you want to drive forward a coordinated and streamlined administrative process that revolves around the patient and their individual needs? As our TCI Booking Clerk, you will work with a variety of staff to facilitate a...
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Outpatient Operations Coordinator
6 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeExciting opportunity for a dynamic and results-driven Supervisor to join our Outpatient Directorate at University Hospitals of North Midlands NHS Trust in Stoke.We are looking for an individual who can support with incoming calls to the Appointments Call Centre, book outpatient appointments for patients according to NHS national targets, and develop strong...
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Outpatients Reception
7 months ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeMaintain the Trust systems, E referral, Savience, iPortal and Filefast. Reporting any issues with Savience to the systems administrator. Gain knowledge of Outpatient procedures. Develop knowledge of other Hospital Departments and Clerical procedures, acquired through job training. **Ensure that all notes and systems i.e.**: Careflow and Savience are working...