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Booking Clerk
2 months ago
Rate: £11.44 per hour
Hours: Full-time, Monday to Friday, with flexibility for the right candidate.
We are seeking a highly organized and detail-oriented individual to join our team as a Booking Clerk on a temporary ongoing basis. If you thrive in a fast-paced environment and have excellent attention to detail, this role is perfect for you.
Key Responsibilities:- Accurately and efficiently enter booking information into our system.
- Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly.
- Collaborate with various teams to ensure smooth operations and timely completion of tasks.
- Maintain accurate records of bookings, cancellations, and modifications.
- Assist in resolving any discrepancies or issues related to bookings.
- Uphold the highest level of professionalism and confidentiality in handling customer information.
- Previous experience in data entry or a similar role is preferred.
- Strong attention to detail and ability to maintain accuracy.
- Excellent organizational and time management skills.
- Effective communication skills, both written and verbal.
- Proficient computer skills, including MS Office.
- Ability to adapt to changing priorities and work well under pressure.
- Customer-focused mindset with a positive and friendly attitude.
We offer a range of benefits, including:
- Candidate of the month recognition.
- Perks at Work discount vouchers and collect points to spend.
- Support programme with 24/7 helpline.
- Eye care vouchers.
- Competitive pension scheme.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.