Elective Booking Clerk

4 months ago

StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

With a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.

An opportunity has arisen to appoint a Band 2 clerical officer within the Elective Inpatient Waiting List Booking Team.

We are seeking to recruit an enthusiastic and motivated person to work in this extremely busy department providing a high quality service.

The post holder will be required to provide an efficient and effective administrative and clerical support service to internal and external users, working to strict deadlines whilst producing high quality, accurate and timely outputs to assist in patient care.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Working closely with Consultants to book their theatre lists.

Liase with patients to agree dates for their procedures.

Work with all internal colleagues to manage patients pathways.

Work alongside cancer trackers to book patients around their urgency for surgery and national guidance.

Work as part of a small team, within a very busy aread

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