Current jobs related to Customer Service Representative - Woking - Fox Factory

  • Customer Service Representative

    3 weeks ago

    Woking, Surrey, United Kingdom RSC Full time

    About RSC At RSC, we're passionate about providing exceptional customer experiences. We believe in building strong relationships with our customers and going the extra mile to ensure their satisfaction. The Role: Customer Service Representative As a Customer Service Representative, you will be the first point of contact for our valued customers. You'll...

  • Customer Service Representative

    3 months ago

    Woking, United Kingdom The Siemon Company Full time

    Siemon is an industry leader in the design and manufacturer of high quality, high performance IT infrastructure solutions and services for Data Centres, Intelligent Buildings and Enterprise LANs. Since 1903, Siemon employees have taken pride in being part of a family-run, privately-owned company. It all started with the first Carl Siemon, the founder of the...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom Holroyd Howe Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Holroyd Howe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom Holroyd Howe Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Holroyd Howe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Service Representative

    6 days ago

    Woking, Surrey, United Kingdom Holroyd Howe Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Holroyd Howe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Service Representative

    6 days ago

    Woking, Surrey, United Kingdom Holroyd Howe Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Holroyd Howe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Service Representative

    3 months ago

    Woking, United Kingdom Revvi ltd Full time

    **Company Overview**: We’re a leading kids electric bike company based in Chobham, dedicated to providing innovative and fun solutions for young riders. Our main objective is to design and supply high quality kids electric motorbikes and balance bikes at an affordable prices whilst bringing the FUN aspect to learning. As part of our commitment to...

  • Customer Service Representative CO3

    4 weeks ago

    Woking, Surrey, United Kingdom FirstGroup Full time

    Position Overview: As a Customer Service Representative, you play a vital role in enhancing our customers' travel experiences. Your expertise and friendly demeanor will guide customers in selecting the ideal ticket for their journey, ensuring they embark on their travels with ease and satisfaction. Your Key Responsibilities Include: Serving as the primary...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom First 4 Personnel (& Temps) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at First 4 Personnel (& Temps) Ltd. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom First 4 Personnel (& Temps) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at First 4 Personnel (& Temps) Ltd. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues...

  • Customer Service Representative

    4 days ago

    Woking, Surrey, United Kingdom First 4 Personnel (& Temps) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at First 4 Personnel (& Temps) Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and...

  • Customer Service Representative

    4 days ago

    Woking, Surrey, United Kingdom First 4 Personnel (& Temps) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at First 4 Personnel (& Temps) Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Woking, Surrey, United Kingdom Freedom Leisure Full time

    About UsFreedom Leisure is a not-for-profit leisure trust dedicated to supporting local communities and promoting physical activity. We strive to provide a welcoming and inclusive environment for people of all ages and backgrounds.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom Element Solutions Inc Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as an Inside Sales and Customer Support Specialist. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely order fulfillment.Key...

  • Customer Service Representative

    1 week ago

    Woking, Surrey, United Kingdom Element Solutions Inc Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as an Inside Sales and Customer Support Specialist. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely order fulfillment.Key...

  • Customer Service Representative

    2 weeks ago

    Woking, Surrey, United Kingdom Freedom Leisure Full time

    Our Commitment to ExcellenceWe are dedicated to delivering exceptional customer experiences at Freedom Leisure. Our team is passionate about providing a welcoming and inclusive environment for all our customers.Key ResponsibilitiesProvide exceptional customer service to our Kiosk customers, ensuring a friendly and helpful experience.Promote and sell our...

  • Customer Service Representative

    2 weeks ago

    Woking, Surrey, United Kingdom Insight Select Ltd Full time

    **Job Summary**Insight Select Ltd is seeking a highly motivated and customer-focused Insurance Advisor to join their team in Woking. As an Insurance Advisor, you will play a crucial part in customer retention and work on personal lines insurance, including motor, home, and van policy.**Key Responsibilities:**Build relationships with existing clients, qualify...

  • Customer Service Representative

    3 months ago

    Woking, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Customer Support Representative

    1 week ago

    Woking, Surrey, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, helping them with their financial needs and queries.Key ResponsibilitiesProvide excellent customer...

  • Customer Support Representative

    1 week ago

    Woking, Surrey, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, helping them with their financial needs and queries.Key ResponsibilitiesProvide excellent customer...

Customer Service Representative

4 months ago

Woking, United Kingdom Fox Factory Full time

**What We Do**

**Position Overview**:
**Key Responsibilities**:

- Understanding customer needs and requirements and provide solutions for product, process, or services
- Use expert product knowledge to offer product advice and alternatives to customers in their preferred choice of product based on their needs and desired outcomes
- Establish positive relations with customers and maintain ongoing relations with current customers
- Manage and process customer and dealer orders and provide any information related to accounts including specials and promotions
- Actively engage in industry events, regional races, and trade shows to expand the network and promote our brand.
- Monitor market trends, competitor activities, and customer feedback, providing insights and recommendations to the sales and marketing teams.
- Responsible for all sales-related administrative tasks (backorder lists, cancellations, warranty, stock control).
- Responsible for entering the order and supporting the customer in the ongoing order process.
- Provide regular sales updates, performance reports, and market feedback to the sales management team.
- Responsibility for warranty maintenance and daily tasks including Cycle Count

**Specific Knowledge, Skills or Abilities Required**:

- Excellent interpersonal and communication skills, both verbal and written
- Ability to listen actively, identify customer needs, and offer appropriate solutions
- Meticulous attention to detail and accuracy in customer orders/requests
- Flexibility and the ability to thrive in a fast-paced environment
- Patience, empathy, and a customer-centric approach
- Ability to work independently as well as in a team environment
- Previous experience in sales, customer service, or a related field, preferably in the bike industry
- Persuasive and confident with the ability to effectively demonstrate and sell products
- Strong critical thinking abilities
- Strong knowledge and passion for bikes and cycling an asset
- 5+ years of sales

**Work Environment and Physical Requirements**:

- Office cubicle environment
- Ability to sit for long periods of time primarily working on a computer and telephone
- Travel occasionally for industry events, or trade shows to assist with setup and breakdown, along with communicating with potential customers about current and upcoming products.
- **Disclaimer**_: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. _
- FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions -including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations, and social/recreational programs -on merit and the principles of equal employment opportunity._

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application question(s):

- Why do you want to work for Fox?

Work Location: In person