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Customer Service Representative
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About RSC
At RSC, we're passionate about providing exceptional customer experiences. We believe in building strong relationships with our customers and going the extra mile to ensure their satisfaction.
The Role: Customer Service Representative
As a Customer Service Representative, you will be the first point of contact for our valued customers. You'll handle a variety of inquiries, resolve issues, and provide support through various channels such as phone, email, and live chat.
Responsibilities:
- Respond to customer inquiries promptly and efficiently, providing accurate information and solutions.
- Handle customer complaints with empathy and professionalism, striving to resolve issues to their satisfaction.
- Maintain a positive and helpful attitude, even in challenging situations.
- Collaborate with team members to ensure seamless customer service delivery.
- Stay up-to-date on company products, services, and policies.
Benefits:
We offer a competitive benefits package designed to support your well-being and career growth. This includes:
- Comprehensive health insurance coverage.
- Paid time off and holidays.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
Our Commitment to You
At RSC, we value diversity and inclusion. We are committed to creating a workplace where everyone feels respected, valued, and empowered to contribute their best.
