Customer Service Representative
4 weeks ago
About the Role:
We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the face of our brand, providing excellent customer service and ensuring that our customers have a positive experience in our stores.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Maintain a high level of product knowledge, advising customers on products and services.
- Contribute to the overall success of the store, participating in visual merchandising and stock management activities.
What We Offer:
- A competitive rate of pay and opportunities for career progression.
- A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
- The chance to work in a dynamic and supportive team environment.
Requirements:
- Previous customer service experience, preferably in a retail environment.
- Excellent communication and interpersonal skills.
- Able to work flexible hours, including weekends and bank holidays.
Why Work for Sainsbury's?
We are committed to being a fully inclusive retailer, where our customers love to shop and our colleagues love to work. We offer a range of benefits and opportunities for career progression, as well as a dynamic and supportive team environment.
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