Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at CV-Library. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing accounts, and supporting sales efforts.
Key Responsibilities:
- Provide timely and effective customer service to clients and contractors
- Manage accounts, including invoicing and order processing
- Support sales efforts by logging jobs and dispatching to relevant engineers or sub-contractors
- Liaise with suppliers and clients to ensure smooth job execution
- Maintain and update customer records in our CRM system
Requirements:
- Experience in an administrative or sales support role
- Accounts administration experience
- Excellent communication and organizational skills
- Familiarity with CRM systems and sales software
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
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