Customer Service Representative

4 weeks ago


Woking, Surrey, United Kingdom CV-Library Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at CV-Library. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing accounts, and supporting sales efforts.

Key Responsibilities:

  • Provide timely and effective customer service to clients and contractors
  • Manage accounts, including invoicing and order processing
  • Support sales efforts by logging jobs and dispatching to relevant engineers or sub-contractors
  • Liaise with suppliers and clients to ensure smooth job execution
  • Maintain and update customer records in our CRM system

Requirements:

  • Experience in an administrative or sales support role
  • Accounts administration experience
  • Excellent communication and organizational skills
  • Familiarity with CRM systems and sales software
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)


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