Customer Service Representative

2 weeks ago


Woking, Surrey, United Kingdom Sainsbury's Full time

About the Role:

We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the face of our company, providing excellent customer service and ensuring that our customers have a positive experience in our stores.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
  • Be available to work a variety of shifts, including weekdays and weekends, to meet the needs of our customers.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

What We Offer:

  • A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
  • Ongoing training and development opportunities to help you succeed in your role.
  • The chance to work in a dynamic and fast-paced environment with a team of dedicated colleagues.

Requirements:

  • Previous customer service experience is not necessary, but a passion for delivering excellent customer service is essential.
  • Ability to work a variety of shifts, including weekdays and weekends.
  • Good communication and interpersonal skills.

Why Work for Sainsbury's?

We are committed to being a fully inclusive retailer, where our customers love to shop and our colleagues love to work. We offer a range of benefits and opportunities for career development, and we are proud to be a leader in the retail industry.



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