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Customer Service Representative

2 months ago

Woking, Surrey, United Kingdom Insight Select Ltd Full time

**Job Summary**

Insight Select Ltd is seeking a highly motivated and customer-focused Insurance Advisor to join their team in Woking. As an Insurance Advisor, you will play a crucial part in customer retention and work on personal lines insurance, including motor, home, and van policy.

**Key Responsibilities:**

  • Build relationships with existing clients, qualify new business opportunities, and handle business enquiries
  • Make calls to lapsed clients and customer callback requests
  • Provide a personalized service both face-to-face and over the phone
  • Email documents, administration, policy changes, and renewals
  • Deal with objections and complaints and seek the right resolution for the customer and the business

**Essential Skills:**

  • Confident in speaking to prospects and existing clients, both over the phone and in person
  • Positive, passionate, and driven
  • Motivated, enthusiastic, and resilient
  • Great attention to detail
  • Disciplined, focused, and able to prioritize

**About Insight Select Ltd:**

We are a leading provider of insurance services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping individuals and businesses navigate the complexities of insurance and achieve their goals.