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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as an Inside Sales and Customer Support Specialist. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely order fulfillment.
Key Responsibilities- Provide exceptional customer service through phone, email, and in-person interactions
- Handle customer inquiries and resolve issues in a timely and professional manner
- Process and fulfill customer orders accurately and efficiently
- Collaborate with internal teams to resolve customer complaints and issues
- Meet performance metrics and sales targets
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of MS Office
- Polish language skills a plus
As a valued member of our team, you will receive a competitive salary, performance-based bonuses, and a comprehensive benefits package, including pension contributions, life insurance, and private medical insurance.
About UsElement Solutions Inc is a leading specialty chemicals company that supplies a broad range of solutions to enhance the products people use every day. Our company is committed to innovation, customer satisfaction, and employee development.
