Sales Order Processor

3 weeks ago

Bridgend, United Kingdom REL Acoustics Ltd Full time

Sales order processing - Customer Service.

REL Acoustics, a manufacturer of high-end award winning sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 35 years, is seeking to hire a Sales Order Processor/Administrative assistant. This full-time position with benefits is located at REL Acoustics’ Bridgend South Wales office.

**Duties & Responsibilities**:
Sales Order Processing and DTC Order Processing:
a. Enter sales order information into REL’s accounting software according to our customers requirements.

b. Communicate with customer to obtain any additional information needed to process order.

c. Provide customer with sales order acknowledgement.

d. Process invoice once the order has been packed and the warehouse has completed the day’s shipping.

f. Resolve open issues with customers, REL’s shipping agent, and REL’s sales and administrative team.

Other General Accounting and Administrative Support:
a. Raise issues of concern to management timely.

b. Manage the office telephones to ensure calls are received timely.

c. Data entry of serial numbers for export orders.

d. Supporting Operations Manager and Administrator.

e. General office duties.

**Qualifications and Core Competencies**:
a. Ability to accurately complete all processes quickly and consistently and to minimize errors and omissions

b. Excellent customer service and critical thinking skills

c. Excellent verbal and written communication skills. Ability to effectively communicate with people at all levels and from various backgrounds

d. Strong organisational skills; able to manage priorities and workflow with mínimal direction.

e. Ability to work independently and as a team player who can work well in a multitasking office environment.

f. Acute attention to detail.

g. Positive attitude with desire to help solve problems and meet customer or other company needs.

h. Positive, enthusiastic, possess the ability to work in office environment that requires deadlines and has a high level of professionalism.

i. Possess the computer skills necessary for effective job performance
- including mastery of company internal software and services hosted via the internet.

j. Ethics
- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organisational values.

k. QuickBooks or similar software experience a plus.

l. Related work experience an advantage.

Please no phone calls. NO RECRUITERS. We are looking to hire immediately.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,776.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 28/03/2024
Reference ID: REL/2024

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