Executive Assistant

4 months ago

London, United Kingdom Policy Expert Full time

**Job Title** Executive Assistant

**Department **Executive Assistant

**Reports to **Exec Suite

**Location **London

**Version** Vs1

**Who we are**

We're Policy Expert, a home and motor insurance provider and we're on a mission to shake up the personal insurance industry. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals, and frustrating claims processes. It is time to put customers first

Since we formed in 2011, we've been using breakthrough thinking and proprietary tech to provide insurance that's clear, fair and great value. And people like what we do. So much so that we now have well over one million customers, driven by our double-digit growth. We also take great pride in having been the UK's No.1-rated home insurance provider for 9 years.

We have big aspirations. Our 'North Star' is 'To be the most successful insurance disruptor people want to stay with for life'. As we grow, we plan on continuing to challenge the norms of an insurance industry whose reputation for customer trust is low, where switching between providers is high and insurance cover is often seen as a costly 'grudge purchase'.

We aim to build longer and deeper relationships with our customers and to help them see insurance as being a help, not a hindrance.

**The role and what you'll be doing**:
As an Executive Assistant, you will support members of our newly established Executive team.

Currently at Policy Expert, we have one EA who has been with the business for over a year and together, you will both support the Executive team which is now a group of 10 individuals. This role will also support our Office Management function in our London office.

You will be a pragmatic problem solver with exceptional communication skills and attention for detail. You will take ownership of supporting our office organisation, project management and deadline compliance. Given the agile nature of our executive landscape you will be flexible and consistent, offering a supportive bridge between our Exec team and the business.

**Responsibilities**:

- Working closing with the Exec team to ensure that business goals and objectives are accomplished and that operations run efficiently.
- Maintain and refine internal processes that support the Exec team including our Chief Financial Officer and the wider Finance team on occasion.
- Completes a broad variety of administrative tasks including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Prepare meeting agendas, perform research for meetings and take minutes during meetings.
- Provides a point of contact between the Exec team and internal departments; demonstrating leadership to maintain credibility, trust, and support.
- Plan work to ensure that the teams' priorities are met, and best practices are upheld.
- Work closely and effectively with the senior leaders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting correspondence and other tasks that facilitate the senior leader's role.
- Assists in coordinating the agenda of Exec team meetings, off-sites, and all staff meetings.
- Assist and support with the day-to-day management of the office, such as welcoming visitors, booking meeting rooms, stationary, creating and maintain MI as needed and other duties to ensure the smooth daily operations.
- Adapting to perform ad hoc tasks and develop within the role as the business grow.

**So thenwho are you?**

You will be providing a highly confidential, comprehensive, and effective support and personal assistance. To be successful in this role, you should be a meticulous and proactive individual well-organised, have great time management skills and be able to act without guidance. The right individual will be responsible for the effectiveness and efficiency of our new established Exec team.

**The core attributes we would value in this role are**:

- Strong and demonstrable previous experience in a similar role
- High level organisational and prioritisation skills
- Excellent communication skills, both written and verbal
- Proficient in Microsoft office with high level IT skills
- Accuracy and attention to detail
- Ability to deal with multiple stakeholders, negotiating and influencing for positive outcomes.
- Ability to maintain a realistic balance on multiple priorities.
- Work independently on projects from conception to completion
- Demonstrated proactive approaches to problem-solving with decision-making capability.
- High level of confidentiality
- Emotional maturity
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environmen

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