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Project Support Officer

3 months ago

Brighton, United Kingdom Clearline Recruitment Full time

Full Time
- Brighton, East Sussex (Remote)
- Posted on 27th March 2024
- £24700.00 - £29800.00 per annum GBP / Year

Our client, an established and growing business, are looking to recruit a highly organised team player to join their friendly and close-knit Brighton team as a Project Support Officer

This is a unique opportunity to become a part of a business that cares about what they do, and rewards hard work and success with an excellent salary and benefits package. They are a proud Equal Opportunities employer and work to offer their teams flexibility within their work and life balance. Therefore, this role offers a hybrid working and either a permanent or temporary role (minimum of 6 months).

**Responsibilities as a Project Support Officer**
- Coordinate fieldwork activities with the research team, including scheduling interviews, arranging travel and accommodations, and ensuring fieldworkers have necessary equipment.
- Develop online surveys using Snap software and collaborate with project managers on survey design.
- Ensure all reports and deliverables adhere to our House Style and accessibility standards through thorough editing, formatting, and proofreading.
- Manage the database of customer satisfaction surveys, including distribution upon request from Project Managers.
- Maintain data security throughout the project lifecycle, including secure data transfers, archiving, and deletion, in collaboration with the Project Manager as needed.
- Serve as a secondary point of contact for clients and external consultants, offering support and assistance.
- Organise internal and external meetings to facilitate effective communication and collaboration.
- Offer guidance and informal training to colleagues on standard MS Office packages and collaborate with PSO and team members to enhance the company intranet.
- Take proactive initiative in coordinating tendering processes for new projects by sourcing, assessing, and circulating Invitations to Tender, ensuring timely responses.
- Maintain and update key internal databases, including records of projects, tenders, clients, and contacts, and compile data from company records for business and performance analysis.
- Provide administrative support for new project bids by gathering relevant company and project information, completing tender forms, editing proposal content, and ensuring submissions align with house style and client criteria.
- Manage personal work schedule effectively to meet deadlines and responsibilities.
- Assist the office with administrative tasks as required.
- Perform additional duties as needed.

**Requirements**:

- Willing to undergo Disclosure and Barring Service (DBS) check.
- Excellent communication skills, with internal colleagues and clients.
- Excellent organisational skills, including ability to work within tight deadlines, and across multiple projects, juggling and prioritising tasks.
- Highly proficient in MS Word, Excel, PowerPoint. Having a solid working knowledge of Microsoft Teams and SharePoint would be advantageous, as would having the knowledge and ability to prepare reports, charts and presentations to publication standards.
- Ability/willingness to learn to use new software (with training) as required (e.g database, intranet, online survey software, website).
- Accurate with close attention to detail and proactive approach

**Benefits**
- Pension scheme
- 27 days holiday per annum + bank holidays and other closure days (+2 more days after 5 years’ service)
- Salary supplement
- Hybrid and flexible working to support work life balance
- Employee Assistance Programme (wellness offers, discounts, perks, health cash plan)
- Excellent training and progression opportunities
- Regular social activities and eventsAND MORE

**Job Title**:Project Support Officer

**Location**:Brighton (Hybrid available)

**Salary**:£24,700 - £29,800 per annum (depending on experience)

**Full Time**:35 hour week

**Permanent or Temporary role (minimum of 6 months)**

**_For more information about this Project Support Officer role, please contact Chloe McCausland at Clearline Recruitment._