Business Support Officer

3 months ago

Brighton, United Kingdom Brighton & Hove City Council Full time

Job Introduction
The primary function of the role is to assist in administrating complex contact arrangements, to include scheduling work, liaising with parents, carers, contact staff, social workers and other professionals, maintaining databases, invoicing, minuting meetings and running the office. Business Support Officers are based at the contact centre which means there is a high level of public facing work which requires excellent communication skills and a good degree of calm as contact can sometimes be an emotive and stressful experience for all people involved.

Key skills you can offer:

- A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in business support duties including arranging meetings, diary management.
- Competent in working with Outlook and Microsoft Office packages
- Ability to deal with confidential information tactfully and with discretion.
- Inputting and retrieval of data on service-based IT system

Our offer to our Team Administrators:

- Career average pension scheme
- Generous Annual Leave
- A program of learning and development opportunities
- Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

Additional Information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company Information
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Package Description
The Contact Service provides supervised contact for children in care to safely spend time with their parents and significant family members. We are a large, well established and supportive staff team who strive to provide the best experience for families having contact.

Interview Date: 29th April

For more info or an informal chat about the role please contact Kelli Sweet - Contact Coordinator 01273 296522

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