Student Welfare Advisor
6 months ago
Vacancy details
**Talent pool**:
- Operations - HE - Operational Services**Title**:
- Student Welfare Advisor**Contract type**:
- QA HE Ltd Permanent**Job advert**:
**Student Welfare Advisor**
**Birmingham (B5 4UA)**
**Hybrid: 2-3 days on Campus and two from home**
**Monday to Friday either 8.30am-5.00pm or 9.00am-5.30pm or 10.00am-6:30pm**
**Competitive Salary**
**About the role**:
Do you have at least two years' experience of supporting and guiding students or customers or patients in need of advice, information or help? Are you calm, collected and reassuring when faced with a challenge? If so, we have the perfect opportunity for you- Here at QAHE, we’re looking for a fabulous Student Welfare Advisor to join our incredible Welfare Team based in Birmingham.**Day to day**
- Responsible for the delivery of provision of student welfare services, including one-to-one appointments, workshops and events, accommodation advice and support, funding/financial advice and student health advice (all advice to be within specified policies).
- To be a member of the safeguarding team, assessing risks and delivering training to staff
- Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
- Assessing and making Safeguarding referrals and providing appropriate support and assistance
- Providing an emergency service for students in immediate distress.
**About You**:
This role would be a great fit if you’ve a proven ability to be a credible source of guidance and support on a range of issues that may evoke significant concern /involve risk and duty of care (mental health issues, urgent incidents, fitness to study, finance, personal issues, etc.)- A proven track record of developing and/or implementing inclusive policy and practice in an organisational context
- Experience in working in Higher Education
- Experience of developing and embedding good practice into service delivery
- Excellent communication skills
- Well organised and methodical
- The ability to work on own initiative
- The desire to progress both personally and within the team
- Up to date knowledge and experience of inclusion, disability and diversity legislation
- You don't necessarily need a Higher or Further Education background, but you'll certainly need the experience of, and ability to, be supportive, empathetic and compassionate.
**Down time**
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include:
- **27 days holiday each year, holiday buying scheme, Medicash plan, Gympas,Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave**.**How we’ll help with finance matters**
- In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme.**What We'll Do For You**:
**Personal growth**
Learning and opportunity is at the core of what we do - and that applies to you tooYou’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.**Our people**- We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.**If this is what you’re looking for, here are the next steps**:
QA #LI-GR1 #LI-hybrid #hiringVacancy location
**Location**:
- North West, Lancashire, Manchester (St James Buildings)General information
**Reference **:1000006036
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