Welfare Advisor
5 months ago
Vacancy details
**Talent pool**:
- Operations - HE - Operational Services**Title**:
- Welfare Advisor**Contract type**:
- QA HE Ltd Permanent**Job advert**:
**Welfare Advisor to Students within Higher Education**
**Manchester, Fulltime & Permanent Role**
**Hybrid Working Monday - Friday 9-5.30pm & 9.30-6pm**
Do you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you
- **About our role**: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway.
- Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies.
- You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc.
- **Here’s a flavour of what’s involved**: (click through to read the JD)
- Responsible for the delivery of provision of student welfare services, including one
- to-one appointments, workshops and events, accommodation advice and
- support, funding/financial advice and student health advice (all advice to be
- within specified policies), learning support and disability support.
- To be a member of the safeguarding team, assessing risks and delivering training
- to staff
- Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
- Assessing and making Safeguarding referrals and providing appropriate support
- and assistance providing an emergency service for students in immediate
- distress.
- **Bring your experience**:
Ability to be a credible source of guidance & support to academic &
- professional services colleagues on student issues that may evoke
- concern and risk & duty of care e.g., mental health, urgent incidents,
- fitness to study, sexual violence, forced marriage, safeguarding Essential
- You will have a proven track record of developing and/or implementing inclusive
- policy and practice in an organisational context. Desirable
- Experience in working in Higher Education Desirable
- Developing & embedding good practice into service delivery Essential
- Knowledge of Child Protection, Adult at Risk and Prevent legislation. Essential#welfare- #studentwelfare- #mentalhealth- #studentsupport- #studentguidance- #manchester**What We'll Do For You**:
- Knowledge of State Benefits Essential- Knowledge of housing legislation Essential- Up to date knowledge and experience of inclusion, disability and diversity legislation and frameworks Desirable**A little more about QA**: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.-
**Equal Opportunities**
- At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.- We look forward to hearing from youVacancy location
**Location**:
- North West, Lancashire, Manchester (St James Buildings)General information
**Reference **:1000007342
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