Communications, Engagement and Experience Officer

6 months ago


Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

We have a fantastic opportunity for an enthusiastic Communications, Engagement and Experience (CEE) Officer. The role is part of our friendly and incredibly busy CEE Team at Ashford and St Peter’s Hospitals NHS Foundation Trust and the North West Surrey Health and Care Alliance (NWSA).

This is a exciting opportunity to develop your communications skills in a fast-paced environment, where you'll be involved in public relations, media management, design, branding, digital content, engagement and strategy planning.

To be part of our team, you’ll need bags of energy, lots of talent and the right level of experience. You’ll need to be self-motivated and able to work in a fast-paced environment, where no two days are the same.

This role will be busy and varied and involve supporting the Senior Communications, Engagement and Experience Manager with a particular focus on external communications, social media and engagement.

In return, we will offer you a commitment to your development, the chance to really make a difference and put your skills fully into action. You will be part of an outstanding communications and engagement team that expands the traditional model of the NHS.

The Communications, Engagement and Experience Team plays a vital role in developing, implementing and evaluating communication strategies and plans to support the successful delivery of the Trust's and the NWSA strategic objectives and services. This post holder supports this team and will:
Promote at all times a positive image of the communications team and the wider Trust / NWSA.

Have excellent organisational skills and an eye for detail.

Support and manage communications, engagement and experience across the Trust and Alliance in alignment with the Alliance/ASPH vision, mission and aims.

Promote the Trust’s and Alliance presence, good reputation and standing and ensure that all of our communications reflect the strategic direction and are consistent with our brands.

You'll be working in a team that provides a significant function to a busy acute hospital trust but also to North West Surrey Health and Care Alliance ( NWSA ).

Ashford and St. Peter's Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's in Chertsey, Surrey.

We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

North West Surrey Health and Care Alliance is a formal partnership of 11 key organisations across the Boroughs of Woking, Runnymede, Elmbridge and Spelthorne (circa 370,000 people) that all have an impact on the health, wellbeing and happiness of our local communities.

We are working together to tackle some of the most significant health and care challenges facing people in North West Surrey, transforming how we operate our services to meet the challenges posed to a 21st-century health system. We believe we can achieve more by working together and we are committed to joining up health and care services and considering all a person’s health, wellbeing and social care needs.

Details of the full job description and person specification are available to view in the attached documents.



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