Technical Service Administrator

3 weeks ago


Frome, United Kingdom THRIVE GROUP LTD Full time

Thrive Group are delighted to be working with our client in Frome who are actively seeking to engage **Technical Service Administrator** to join on a permanent basis. This is an exciting opportunity Market Leader in their products and sector.

**What you will be doing**:
Reporting to the head of Technical Services, you will be the first port of call for customers when they need to log a complaint.
- Logging, investigate complaints.
- Responding to complaints in the set time frame
- Site and customer KPI reports
- Check daily production record and raise any issues.
- Artwork and packaging control
- GMP and Quality Audits

**What you will need to succeed**:

- Previous in a quality driven / manufacturing environment.
- Good attention to detail.
- Knowledge of basic food safety
- Very Good knowledge and understanding of Excel.

**What you will receive in return**:

- To £24,000 per annum (DOE)
- Monday to Friday 08.30Am to 17.30AM
- Company pension 6% employer contribution
- 25 days holiday + Bank holidays
- Company sick pay
- 4 x Death in Service
- Wellbeing initiatives - Free flu jabs, free eye tests, £90 contribution to prescription lenses

**What you need to do next**:
If this position sounds of interest and you would like to be considered.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

TrowPerm/SE



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