![Andros UK](https://media.trabajo.org/img/noimg.jpg)
Technical Administrator
4 weeks ago
Andros is a family-owned company based in south west France, a global leader in fruit transformation and chilled dairy products manufacturing. In the UK, it is best known for Bonne Maman, a simple, high quality, wholly natural product now leading the conserve market and rapidly gaining share in chilled desserts and yoghurt.
We are looking for a Technical Administrator to join our team at our site in Frome.
**Main tasks and responsibilities**:
- Logging, investigate complaints for Oldford as well as for the Andros group
- Responding to complaints in the set time frame
- Site and customer KPI reports
- Check daily production record and raise any issues
- Artwork and packaging control
- GMP and Quality Audits
**Skills**:
- Strong attention to detail and experience of dealing with customer complaints
- Knowledge of basic food safety
- Very Good knowledge and understanding of Excel
- Hard working, highly orgainised and efficient
**Company Package**
- Market Leader in their products and sector
- Company pension 6% employer contribution
- 25 days holiday + Bank holidays
- Company sick pay
- 4 x Death in Service
- Wellbeing initiatives - Free flu jabs, free eye tests, £90 contribution to prescription lenses
**Salary**: Up to £24,000.00 per year
**Benefits**:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Frome: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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