Single Point of Access Clinical Lead

6 months ago

Abingdon, United Kingdom Oxford Health NHS Foundation Trust Full time

The Single Point of Access (SPA) team is seeking an exceptional person to join the team to work as a Clinical Lead in the South Hub based at Abingdon Community Hospital.

If you are inspiring, dynamic and keen to enhance your leadership skills then this is the role for you. The SPA team is embarking on a journey including significant development and training opportunities as part of a wider community services transformation programme.

As a clinical lead in SPA, you will be responsible for the clinical and operational leadership of the team. You will work with the clinical coordinator to ensure the safe and supportive day to day running of the community Single Point of Access service. This includes working in partnership with acute, primary and community providers to navigate the system and manage the inbound referrals into multiple community services for Oxford Health. You will work in synergy with the team in continuous service development and transformation including the implementation of local initiative and wider directorate level transformation workstreams.

SPA team consists of administrative and clinical staff who work collaboratively across the two sites (Abingdon and Banbury). The successful applicant will receive a comprehensive Induction to the service including the support of you line manager, senior clinical leadership and peer clinical lead.

We believe in developing our staff and support training opportunities to help you nourish and grow in this role. Our team values everyone's contributions and we are always looking at new initiatives to help improve our service to those that access it as well as those who work in it.

This role is based in Abingdon Community Hospital. There is easy access to this site as it is just a couple of minutes drive from the A34. There is on site parking available for staff
- a permit is supplied.

Managerial

To lead the operational service delivery within the community working closely with acute sector, and Social Service colleagues adapting working style, flexing capacity, and implementing escalation measures to meet immediate and long-term pressures.

To lead the service development within the department working closely with community services, acute sector, and Social Service colleagues to ensure a strategic and operational fit both in the short and long term.

To be accountable for all team resources including the budget.

To deputise for the SPA Operational Manager when required.

To lead and be accountable for the implementation of performance indicators within the team

To lead and be accountable for the implementation of departmental audit seeking external support as appropriate.

To lead the development and implementation of service specific policies, procedures, and protocols.

To be an expert resource to partner professionals, services, and organisations.

Clinical

To maintain advanced knowledge and understanding of health and social services, including their access criteria and availability. This includes community hospitals and a range of specialist services eg continuing or palliative care.

To actively work with the community service leads to facilitate and forward plan transfers of patients to community beds and other community services.

At times of escalation to take emergency level decision making to facilitate the transfer of patients to optimise available capacity across the whole system using escalation measures as appropriate.

To contribute specialised knowledge of community and intermediate care services to the daily Whole system conference to ensure effective flow of patients within the whole system.

To maintain accurate patient and service records sharing information as appropriate and in line with Caldicott principles.

To provide a daily report of patient flows to relevant managers, senior managers and chief executives in both health and social care.

To lead service specific audit and participate in wider research / audit initiatives to inform future service development.

To lead the development of and maintain close working links with all partner services and agencies.

To have an in depth understanding of local and national policies in order to contribute to the development of practice.

To lead the development of local operational policy to support best practice and the delivery of quality service.

To work in partnership with service manager and relevant colleagues to ensure adequate service provision as agreed and to meet the local service standard of assessing all patients within 24 hours of referral.

Professional

To work within all Trust policies and procedures, and your professional code of conduct.

To lead the development of the individuals within the nursing team including individual performance reviews and the development and implementation of personal development plans.

To participate in clinical supervision as agreed.

To undertake on-going professional development in line with the needs of the post and requiremen

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