Administrator

2 weeks ago


Stonehouse, United Kingdom Arboricultural Association Full time

**Training administration**:

- Setting up new exams or courses on the Association’s systems, scheduling events and writing Joining Instructions.
- Liaising with trainers or examiners to ensure that they have all the information required to deliver the course, including any special delegate requirements.
- Printing and preparing materials and
delegate packs.
- Keeping course materials up to date and ordering materials as required.
- Liaising with venues to confirm numbers,
dietary requirements, room set up.
- Preparing the Malthouse for in-house courses, welcoming delegates and ordering catering.
- Processing course bookings and invoicing
where appropriate.
- Scanning and saving paperwork, such as
assessment papers.
- Enrolling delegates on to the eLearning courses.
- Keeping the Training calendar up to date with actions.
- Visiting potential venues and in-person course days.
- Occasionally setting up Zoom trainings - scheduling, creating surveys, sending diary reminders, welcoming the delegates on to the course and ensuring that the course is recorded.

**Event administration support**:

- Setting up conference on the Association’s systems and assisting with Joining Instructions.
- Responding to conference delegate enquiries.
- Tracking and reporting on delegate capacities.
- Printing and preparing conference materials, in-house signage, speaker and chair packs, registration lists, badges.
- Processing speaker-related expenses.
- Supporting the delivery of conference on-site with speaker, exhibitor, delegate and staff liaison.

**Personal profile**

We are seeking someone who closely matches the following criteria:
**Qualifications**:

- Education / training to L3 or above.

**Knowledge**:

- Insight into training or a learning environment and/or event management is desirable, but not essential.

**Skills / Personal Qualities**:

- Highly computer literate, conversant with Microsoft 365, SharePoint, and an understanding of CRM systems.
- Excellent written, verbal and interpersonal skills.
- Exceptional attention to detail.
- Highly organised and efficient with the ability to prioritise and work under pressure.
- Demonstrate self-motivation, initiative with a positive and enthusiastic personality and the ability to work as part of a team.
- Excellent customer service and a personable manner.

**Experience**:

- Experience of administrative work - essential.
- Experience of working under own initiative as well as within a team - essential.
- Experience of event administration - desirable.

**Job Types**: Full-time, Graduate

**Salary**: £22,500.00-£24,000.00 per year

**Benefits**:

- Company pension
- Flexitime

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Stonehouse (required)

Ability to Relocate:

- Stonehouse: Relocate before starting work (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: TAJD2024


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