Support Administrator

5 months ago

Coventry, United Kingdom Pertemps Network Group Full time

**Support Administrator**:

- 143100804**£25,000 Per Annum**
- Full Time**Temporary**

**Coventry, West Midlands**

**Administration**

**Job Description**:

- Pertemps have a fantastic opportunity for a Training and Admin apport dministrator o join a large organization based in Coventry, this is a temp to perm role for the right cnadidate and we have immediate starts
- Reporting to: Training, Learning & Development Manager
- Base: Coventry Office**Salary**: £25k / £13.50 per hour
- Hours: Monday to Thursday, from 8:30am until 5:00pm, Friday 8.30am - 1.30pm (totalling 35
- hours per week)
- Main Duties/Responsibilities:

- Training- Training coordination and administration including course bookings, content, and promotion of training courses
- Maintain accurate records of regional training attendance including companies, training courses, add to the Customer Relationship Management System
- Collate training enquiries centrally and channel out to Regional Manager’s based on their region or supplier engagement executive as required, whilst keeping an overall record
- Liaise with tutors for their availability and maintain a shared calendar for visibility and liaise with external venues for room hire and lunches for regional courses
- The co-ordination of relevant courses. This includes maintaining accurate records of delegates venues, dates, and delegate results
- The first point of contact for all training enquiries and complaints for both members, trainers, and Regional Managers
- Produce printed training materials for trainers as requested and arrange delivery of printing
- Produce certificates for courses as required and for all CPD accredited courses
- Work with all Regional Managers to organise, coordinate and promote training courses at Head Office and all Regional Centres of Excellence

Admin & Forum Support- Provide admin support to the Regional Managers and any other business specific need as directed
- Assist with any related campaigns
- Create name badges, desk tent cards and other materials as requested for training, forums or meetings
- Assist with booking, organising, and overseeing forums throughout the year.
- Working with the forum owners, assist with the booking of dates, speakers and organising presentation.
- Working with the forum owner, arrange venue or Zoom meeting
- Keep up to date record of attendees for the forums
- Create and distribute questionnaires/feedback surveys for forums
- Arrange Zoom meetings for forums and regional meetings.
- On occasion, manage the Zoom meeting on behalf of the host
- Any other duties as and when required.

Skills and Experience- High grade GSCE including English and Maths
- Well organised with strong attention to detail
- Must be willing to travel and attend events around the UK
- Have similar experience in working for a training company/provider
- Be able to communicate with people at all levels by phone, e mail and in person
- Have a ‘can do’ attitude and be willing to be flexible and help in a small team

Desirable- Hold a current driving licence
- General understanding of the building sector.

Other Information- Your primary place of work will be at the Coventrys Head Office
- Occasional attendance at other venues, with very occasional overnight stays, may also be required.
- Some hybrid working (maximum 1 day per week) may be possible in agreement with the Line Manager after completion of an initial induction period
- Contributary pension scheme
- Holiday entitlement - 23 days plus Bank Holiday

**Pertemps**:
**Joe Smith** 02476 631199
Division 143**Pertemps Coventry**
- 143 New Union Street
- Coventry
- West Midlands
- CV1 2NT
- 02476 631199

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