Sales Support Administrator

7 months ago


Coventry, United Kingdom The Bridle Group Full time

The Bridle Group are one of the UK’s largest vehicle finance brokers; we source all types of vehicles. Bentley Walker Minibuses are part of the Bridle Group and we are recruiting a Sales Support Administrator for our Minibus Leasing team that specialises in providing competitively priced Minibus leasing for schools, colleges and business clients.

We currently have an exciting opportunity for a Sales Support Administrator to join our growing team in our Coventry office, this is a full-time permanent role based in Meriden. As a Sales Support Administrator, you will deal with new and existing customers, supporting them with their new vehicle experience.

**Responsibilities**
- Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis.
- Be responsible for the administration of the accounts, ensuring the collation of up-to-date information promptly.
- Process and submit client credit proposals to our finance partners.
- Produce customer order forms and finance agreements.
- See orders through to pay out and completion.
- Track and manage vehicle due dates, arranging vehicle deliveries and collections.
- Provide general administrative support as needed.
- Develop relationships with our existing clients by providing support, information, and guidance.
- Liaising with the sales team, customers, and dealers.

**Skills and requirements**:

- Customer-focused with excellent communication and interpersonal skills.
- Highly organised with attention to detail.
- Good time management.
- Have good problem-solving skills with the ability to work on multiple tasks simultaneously.
- Be able to build long-lasting and mutually beneficial relationships with their contacts.
- Have a proactive approach, a willingness to learn and the ability to adapt are essential.
- Previous experience working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous.

**What we offer**:

- 25 days annual leave plus bank holidays
- Comprehensive training and personal development
- Enhanced pension contribution
- Free parking
- Cycle to work scheme
- Employee discount scheme - Perks


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