Sales Administrator

1 week ago


Coventry, United Kingdom Minitab Full time

**_SALES ADMINISTRATOR_**

**SALES ADMINISTRATION FUNCTIONS**:
Sales Administrators act as the connecting piece between the Customer Order Management/Finance teams, the Minitab Sales Team and its customers/prospects by doing key tasks such as facilitating the processing of orders, keeping track of customer information and providing pre and post-sale customer service related requests. They also perform the necessary administrative duties within a sales team and tasks related to collecting & managing customer data and processing sales opportunity/order related information.

**Responsibilities include but are not limited to**:

- **Facilitate the Order & Invoice process routing flow** - Act as the liaison between Sales and the Customer Order Management & Finance teams on order/invoice clarifications and need for additional supporting documentation for efficient and rapid processing. Includes proactive packaging and communication for non-standard order/invoice types.
- **Assist in the maintenance of an Accurate Database of Customer/Prospect Information** to fully support effective and efficient order/invoice processing flow

**Perform sales administration functions as listed below**:

- Manage the follow up/corrections/supporting order information from COM team
- Handle updates/changes for key administrative customer contacts (i.e. License Coordinator)
- Coordinate/facilitate Trust center & security questionnaire requests
- Coordinate/facilitate customer forms requests including partial completion
- Handle Credit, credit-upsell, and store related requests
- Ongoing overall CRM account record clean up beyond existing active customers

**Sales Administrator Skills**:

- Knowledge of MS 0365 tools, specifically Dynamics CRM and BI
- Time Management and Planning
- Ability to prioritize and stay focused
- Detail-oriented
- Strong work ethic
- Verbal and Written communication skills.

This role will report to the Senior Manager of Sales Operations and is office based but eligible for 1 day a week hybrid following first 90 days of onboarding.

**Minitab requires employees to be fully vaccinated for COVID-19 according to applicable law.**

**#li-jb1


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