Sales Support Administrator

7 months ago

Coventry, United Kingdom TG Escapes Ltd Full time

**Sales Support Administrator (Construction)**

**TG Escapes is a privately owned company and growing timber-frame construction business based in Coventry. We design and build modular, eco
- friendly buildings, for both the public and private sector, while also providing a fully inclusive installation. But most of all, we are passionate about the service we provide our clients and passionate about our people and planet.**

The main aim of this role will be to support the very start of a customer journey and building relationships, identify new business stream opportunities, maintain relationships with and manage existing clients to identify new opportunities with the construction industry. Proven ability to juggle multiple clients and work streams at a time, while maintaining sharp attention to detail. Strategic planning is key.

We pride ourselves in creating stunning bespoke timber frame modular buildings with endless possibilities. Fully inclusive modern method building services including design and build to a broad education & commercial client base and are seeking a motivated self-starter, who thrives in busy fast paced environments, has great communication skills and is confident talking to customers.

Reporting to the Sales Manager, the role sits within a small sales team and will provide sales support for both the sales surveyors and business development manager. This role is key to delivering the exceptional level of service we aim to provide our clients. Consistently. Every day.
- Effective and efficient handling of sales enquiries, managing from inception to initial meetings and surveys. Gathering all relevant information to inform the next steps.
- Efficiently capturing relevant data and ensuring CRM is populated and up to date.
- Follow up quotes to maximise conversion, together with reengaging with past and potential customers.
- Maintenance of correspondence with each potential customer.
- Arranging and booking of TEAMS meetings with potential customers with supporting diary management for the sales manager and surveyor.
- Support the growth aspirations of the business.
- Ability to manage a varied workload with conflicting deadlines and multiple simultaneous tasks.
- Sales CRM system administration, inputting, record keeping, being able to process tasks, diary management and to produce sales reports as required.
- PC and Office literate e.g. Excel, Word. Basic awareness of contract law.
- Experience within an administrative role, preferably within a corporate/highly commercial environment.
- Ideally you will have progressed from further education within a commercial setting, but you would be educated to minimum GCSE grade C or above (or equivalent) in English and Maths.
- Positive DBS certificate would have to be acquired prior to appointment as some work in schools and other places that require this certification.
- Have a great telephone manner with the ability to confidently control a conversation and provide each customer with exemplary levels of service.
- Ability to work in a fast-paced, cross functional environment, maintaining a strong attention to detail.
- Ideally access to a car and a full UK driving licence would be an advantage.
- Manage sales inquiries as they come in and deal with each one appropriately.
- Excellent written and verbal skills with the ability to communicate and present data in a clear and concise manner to both internal & external stakeholders across all levels.

**Although based in Coventry, Flexible working opportunities will be considered.**

**Diversity Statement**

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Office Based role (Coventry Head Office) - Mon to Fri 8:00 to 17:00

Ø Competitive Salary

Ø 25 days annual leave + Bank Holidays

Ø Pension scheme

Ø Clear career progression

Ø Ongoing training and development.

In a very fast-growing business, with a recognised brand, there is an opportunity for this person to define their own role and become an invaluable member of our expanding team. With your confidence and determination in managing customer sales opportunities, together with leading improvements and changes where required, there is scope for fast further development in our progressive company, where we all wear a range of different hats at times.

**Salary**: From £20,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Year

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