Project Support Advisor

4 days ago


Taunton, United Kingdom John Ross Associates Full time

**Project Support Advisor / Project Manager**

John Ross Associates are working in collaboration with an innovative, growing, bespoke software solutions organisation who are currently seeking a Project Support Manager/Advisor to be based in either Bristol or Taunton. Flexible/Remote working will be optionalafter probation.
- This is a full time, permanent position, Monday to Friday with a starting salary of £26,000 + pension, benefits, full training, paid Prince2 courses, progression and personal development.
- This is a rare opportunity to join a successful business and build a rewarding career with a personable, hard-working and dynamic team.
- You will be a driven, motivated and resilient Project Manager/Coordinator/Support Advisor capable of managing multiple projects, have excellent communication skills, be highly organised, have a passion for problem solving and delivering a top class servicetailored to each client.
- Hybrid Working - Mon/Fri Home Based - Tue/Wed/Thur Office Based

You will be responsible for manging and finalising projects from start to finish.

**Project Support Advisor / Project Manager - Responsibilities**:

- Reporting to the Project Support Manager, you will be responsible for coordinating a number of 'new' and 'existing' customer projects across both public and commercial sectors.
- Dealing with a project from the first stage of an order being placed, to the completed stage where a customer can use the product on a daily basis.
- Providing a direct resource for customers with new requirements, constantly liaising with the customer and other internal teams to ensure an efficient and effective project implementation.
- Accurately reporting project progress and deadlines
- Coordinating customer orders to a swift and efficient conclusion
- Liaising with the customers IT personnel
- Working alongside internal department to coordinate software configuration
- Excellent attention to detail
- Able to build effective customer relationships
- Excellent written and communication skills
- Prior experience working with valued customers in an office based setting

**Project Support Advisor / Project Manager - Application**:
Please submit your CV and Covering Statement via this portal or contact the office on the details provided for a confidential discussion.


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