Customer Service Advisor

7 months ago


Taunton, United Kingdom Connells Group Full time

We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Taunton**.

As our **Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a **Lettings Negotiator**.

**What’s in it for you as our customer service advisor?**
- Competitive salary: £23,000
- Industry leading **training and development**:

- Demonstrable **career** ladder and opportunities for **progression**:

- **Supportive**, **rewarding** and **fun** environment
- Team** incentives**

**Key responsibilities of a Customer Service Advisor.** The main purpose of your role is to **support** the lettings team within the office with **administrative** duties. This will involve being the first point of contact for **customer enquiries** both in branch and over the phone and ensuring clients are kept informed through the letting process.

**Skills and experience required to be a successful Customer Service Advisor**
- Preferably experience with **handling incoming and outgoing calls** in volume
- Customer focussed and comfortable in a client facing role
- **Resilient**, **positive**, **numerate **and **detail oriented**:

- **Organised **and able to **prioritise** workload in a faced paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written **communication **skills
- **IT literate**(MS Office, in-house systems)

**Pal**m**e**r Snell **was established in 1811 and is now one of the largest estate and letting agencies in the South West of England, with offices covering Devon, Dorset and Somerset.

EACW03032

Job Reference: EACW03032



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