Service Advisor

3 weeks ago


Taunton, United Kingdom Smart Recruit Online Limited Full time

Are you a driven, enthusiastic and motivated **Automotive Service Advisor**? Do you thrive in a fast-paced environment? Are you passionate about customer experience? Would you like the opportunity to work for the multi award winning Volvo brandbased at our clients dealership in **Taunton**?

**What can our client offer you as a Volvo Service Advisor?**

In return for your hard work and commitment, you will be offered a competitive salary package and a great range of benefits including:

- Generous bonus scheme
- Accredited Volvo (UK) training programme
- Workplace pension (salary exchange option)
- 25 days holiday plus bank holidays
- Discounted sales, MOT, products, parts & servicing
- Cycle to work scheme
- Refer a friend rewards
- Family friendly policies

**What will I be responsible for?**
- Offering first class support to our customers through clear communication to ensure an excellent customer experience at all times
- Making workshop bookings on behalf of customers following well developed processes
- Liaising with the technical team to ensure work booked is tracked in line with agreed timescales ensuring customer vehicles are ready for collection at the promised time
- Following at all times well developed processes including accurate data checks, processing invoices and customer payment
- Adopting a professional approach regarding the sale of parts, accessories and repairs as required
- Accurate administration of all customer records
- Developing product knowledge through accredited Volvo UK training programmes

**Could this be the ideal role for me?**

The successful Service Advisor will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient whilst having the ability to build a rapport with our valuedcustomers and develop strong and open working relationships with the wider team.

**About the company**

Our client are part of Vertu Motors plc and have franchise dealerships providing customers throughout the South West in Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans and representing a range of franchises including BMW& MINI, Volvo, Peugeot along with Jaguar Land Rover & Ferrari.

**This is a fantastic opportunity and if you feel you have the skills, aptitude and attitude to be one of our Volvo Service Advisors, then please click 'apply'.


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