Head of Product

5 months ago


Gateshead, United Kingdom Gemba Full time

Join the Virtual Reality Revolution

Are you ready to immerse yourself in an exciting industry, where you'll lead a dynamic team and bring cutting-edge VR training to the world? We're on the lookout for an exceptional individual to take on the role of **Head of Product**, to manage our Product Operations team and ensure our VR training platform exceeds expectations and takes the market by storm.

As the leader of our product operations team, you'll be responsible for creating a vibrant team culture that embraces best practices and delivers outstanding results every day. Your keen eye for detail and exceptional organisation skills will ensure our VR training always lives up to its promises.

**You'll be working on things like**

Leading our talented team, steering them towards success through inspiring leadership and day-to-day management, including one-to-one meetings, performance reviews, and providing them with the daily support and knowledge they need to shine.

Collaborating with our production, customer success and account management teams to manage expectations and ensure everyone is on the same page. Be the glue between departments and our valued customers and ensure nothing gets lost in translation.

Bridging the gap between the product operations team and senior management, acting as the right-hand person to our (industry-renowned ) CTO, ensuring only the most crucial information reaches their ears.

Setting clear expectations with stakeholders, demonstrating deep understanding of the contracts and barriers, and handling the input and output accordingly. Bring together leaders, speakers, customers, and internal teams in perfect harmony.

Setting up and improving processes, ensuring we are meeting industry-best practice for a SaaS business and VR product.

**We're looking for a Superstar that has**
- Previous experience in a management position, ideally leading SaaS product teams.
- A deep understanding of delivering software products to customers, ensuring they get the mind-blowing VR experience they deserve.
- A natural flair for community management and event coordination, giving our customers an experience they won't forget.
- Project management experience and an understanding of key principles.

**Skills that will launch you to success**:
Self-sufficiency and practical problem-solving skills: You can handle anything that comes your way, from tech hiccups to tight deadlines or team dramas.

Stellar communication with emotional intelligence: You'll be the master of connecting with others and building strong relationships.

Leadership skills that inspire and motivate your team to reach new heights.

Impeccable written communication skills and an eye for detail that ensures nothing slips through the cracks.

Outstanding organisation skills that keep everything and everyone in order.

**In return, we’ll give you
- Generous learning budget of up to £1,000 per employee per year
- 25 days annual leave + 3 extra days off if the office closes over Christmas + Birthday day off
- Private healthcare
- Unlimited therapy sessions and well-being support through Oliva ‍️
- Pension
- Incentives including "Gemba Champion" - the chance to double your salary for one month
- Competitive annual salary depending on experience

Hours: 8.30am - 5pm, Monday - Friday

Location: Gateshead, UK

Onsite: 5 days a week.

**_


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