Apprentice Customer Service Advisor

6 months ago


Stonehouse, United Kingdom The Great British Card Company Full time

We have a great opportunity for an Apprentice Customer Service Advisor to join our small friendly team in our new purpose built premises at Haresfield, near Stonehouse. In doing so you will be supported to achieve an NVQ level 2 or 3 as part of your role, and you'll be able to kick start your career earning a salary while gaining your qualification. This is a chance to develop new skills without being in full time education, receiving paid holidays and other staff benefits.

You will be made to feel an essential part of the team as you work your way through your NVQ and Apprenticeship and by the end of this you will have sound knowledge and competence to boost your future earning potential.

Your training will focus on developing new skills to perform all aspects of your role to the best of your ability. You need to bring your energy, enthusiasm and willingness to learn, ability to take feedback and a pro-active attitude to getting the task completed to a high standard.

You must possess a clear, confident and friendly communication style for use over the telephone with the ability to take detailed messages for other colleagues, therefore, fluent English written and spoken is essential. Some Customer Service experience would be useful. You must be educated to GCSE level with English and Maths passes. We're in the office every day, so you will need to be able to get to us at this postcode GL10 3EZ.

**Job Types**: Full-time, Apprenticeship

Pay: £15,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stonehouse: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person



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